Customer Service Director

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Marriott International A tiempo completo

Job Overview

As a Food Services Supervisor at Marriott International, you will play a vital role in ensuring the delivery of exceptional service to our guests. This includes leading and motivating your team to provide outstanding dining experiences while maintaining a clean and safe environment.

About the Role

This is an exciting opportunity for someone who is passionate about delivering world-class customer service and leadership. As a Food Services Supervisor, you will be responsible for overseeing daily operations, including supervising staff, managing inventory, and maintaining high standards of cleanliness and safety.

Key Responsibilities

  • Lead by example, demonstrating a strong commitment to customer satisfaction and teamwork
  • Supervise staff to ensure they are providing excellent service and adhering to company policies and procedures
  • Manage inventory and supplies to maintain optimal levels and prevent waste
  • Maintain a clean and safe environment, adhering to all health and safety regulations
  • Assist with training and development of staff members to enhance their skills and knowledge

Requirements

  • 2+ years of experience in a similar role or related field
  • Proven track record of delivering exceptional customer service and results-driven performance
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Degree in Hospitality Management or related field preferred

Benefits

  • Competitive salary range $60,000 - $80,000 per year
  • Ongoing training and development opportunities
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • Access to Marriott International's global network of hotels and resorts

Location

The ideal candidate will be based in a busy city hotel, working closely with our senior management team to drive business growth and customer satisfaction. The location offers easy access to public transportation, shopping, and entertainment options.

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