Customer Experience Advocate

hace 5 días


Cali, Valle del Cauca, Colombia Taskus A tiempo completo

At TaskUs, we offer a competitive salary of approximately $900 per month. This role is ideal for individuals with advanced English skills, strong verbal and written communication, and comprehension abilities. Our team provides customer service support via phone, email, and live chat channels.

About the Role

We are seeking a Bilingual Teammate to join our #RidiculouslyAmazing campaign. As a Customer Service Representative, you will be responsible for:

  • Receiving inbound and/or placing outbound calls.
  • Providing accurate and timely responses for inquiries coming through email and live chat support channels.
  • Maintaining Good Customer Satisfaction and Experience while handling all calls professionally based on Quality Guidelines set by the Client.
Requirements

To succeed in this role, you must have:

  • Advanced English level: strong verbal and written communication and comprehension skills.
  • Full-time availability, 44 hours per week.
  • Reside in the south of Cali, Jamundi, Puerto Tejada area.
What Awaits You?

We offer a range of benefits, including:

  • Prepaid medicine (100% coverage for you, 50% for 2 members of your family).
  • Dental plan.
  • Life insurance.
  • Wellness programs.
  • People First culture.
  • 2 days off.
  • Birthday leave.
  • Competitive salary + bonuses.
  • Growth opportunities.
  • Door-to-door transportation in limited hours.
How We Partner To Protect You

We guarantee that TaskUs will neither solicit money from you during the application process nor require any form of payment to proceed. Be aware that only authorized recruiters represent TaskUs, and ensure you're always communicating with them. At TaskUs, we value diversity and inclusion, welcoming applicants from various backgrounds, demographics, and circumstances. If you need reasonable accommodations in any part of the hiring process, please let us know.



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