Customer Experience Training Specialist

hace 2 semanas


Cali, Valle del Cauca, Colombia Taskus A tiempo completo

About TaskUs: We are a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure.

What We Offer

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.

Responsibilities
  • Deliver product training programs while adhering to designated training materials and schedules.
  • Support program training and miscellaneous training.
  • Act with a sense of urgency when modifications are needed with respect to training materials or programs.

Maintain current knowledge of all company and account-specific policies, procedures, systems, and products. Contribute to the ongoing improvement processes within the business and our Clients. Perform all other duties as assigned by Learning Experience Manager including but not limited to new hire training, ongoing training, training reporting, support to operations, queue time, and site-level training.

Estimated Salary Range

The estimated salary for this position is $60,000 - $80,000 per year, based on industry standards and location.



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