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Customer Experience Associate
hace 1 mes
Company Overview
TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. With a strong commitment to innovation and performance, TaskUs serves clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
What We Offer
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries, comprehensive benefits packages, and a supportive work environment. Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries.
Job Description
As a Certified Customer Service Representative, you will be responsible for providing accurate and timely responses to inquiries coming through email and live chat support channels. You must always strive for good customer satisfaction and experience, ensuring that all calls are handled professionally based on the Quality Guidelines set by the Client.
Requirements
To succeed in this role, you will need advanced English language skills, including strong verbal and written communication and comprehension abilities. Additionally, you must be available to work full-time, 44 hours per week, and reside in the south of Cali, Jamundi, Puerto Tejada.
Estimated Salary: $30,000 - $40,000 per annum (dependent on experience)
Benefits
- Prepaid medicine for you and two family members
- Dental plan
- Life insurance
- Wellness programs
- People 1st culture
- Two days off per week
- Birthday leave
How We Partner To Protect You
We are committed to protecting our applicants from potential scams. TaskUs will neither solicit money from you during your application process nor require any form of payment to proceed with your application. Please ensure that you communicate only with authorized recruiters of TaskUs.
DEI Statement
Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities and welcomes applicants from diverse backgrounds, demographics, and circumstances.
