Client Relations Liaison

hace 1 día


Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo
Job Title: Client Relations Coordinator

Location: Remote (PST Time zone)

Salary Range: up to 2500 USD


Work Schedule: Monday Friday, 8:00 AM to 5:00 PM (PST)


**About Sagan:**

Sagan is a membership community that connects top executives, founders, and CEOs with international talent. We bridge the gap between global talent and US-based businesses, providing a platform for career growth and business success.


**Job Overview:**

The Client Relations Coordinator will serve as a key point of contact for clients, providing exceptional customer support and facilitating smooth project coordination. This role involves handling incoming and outgoing calls, following up with leads, scheduling estimates, and managing job coordination with sales reps and subcontractors.


**Key Responsibilities:**

  • Customer Support & Lead Follow-up: Manage incoming and outgoing phone calls with clients and leads, ensuring customer inquiries are answered and leads are followed up to book estimates for sales reps.
  • Job Coordination: Coordinate job scheduling with clients, sales reps, and subcontractors, placing material orders and verifying job details.
  • Administrative Support: Maintain and update the CRM and job schedules, tag data appropriately, and handle general administrative tasks, including bill payments and data management.


**Requirements:**

  • Strong communication skills with a customer-first attitude.
  • Experience in handling inbound and outbound calls.
  • Organizational skills to manage multiple tasks such as job scheduling and coordination.
  • Familiarity with CRM systems and basic administrative tasks.


**Nice-to-Haves:**

  • Experience working in a home services company.
  • Familiarity with Housecall Pro software.


Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.



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