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Client Relations Specialist

hace 2 meses

Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

Overview

Client Relations Specialist

Embrace the chance to create a substantial impact as a Client Relations Specialist. By fostering valuable connections with prospective clients, you will not only enhance your earnings but also unlock new avenues within the realm of digital marketing.

Envision yourself as a sales professional who thrives on continuous collaboration, transforming your insights and suggestions into actionable strategies that propel your career forward. This teamwork establishes a foundation for nurturing customer relationships and attaining defined portfolio growth targets. This is your opportunity to make a lasting impression, cultivate a career within our organization, and influence its direction.

Why Teleperformance?

With operations in over 91 countries, we are recognized as the industry leader. Great Place to Work has acknowledged us as one of the finest companies to work for, both nationally and globally. Our commitment to innovation is unwavering, and we consistently strive to exceed expectations.

Are you prepared to collaborate with the best team?

Responsibilities

What will you accomplish as a Client Relations Specialist?

  • • Establish and nurture relationships with both new prospects and existing clients through virtual meetings, phone conversations, and presentations.

    • Collaborate with Customer Care Teams to ensure timely responses to all customer inquiries.

    • Work alongside colleagues across the organization to exchange knowledge and best practices.

    • Keep abreast of logistics market trends and advancements.

    • Negotiate and finalize agreements to boost revenue.

    • Oversee the sales process from initiation to completion using a Customer Relationship Management (CRM) system.

    • Maintain comprehensive knowledge of all company products and services.

    • Utilize all available resources to meet sales objectives.

    • Deliver exceptional customer service that surpasses client expectations.

Qualifications

Who are you?

  • A proficient English (80%) and Spanish speaker.
  • An empathetic, responsible, and proactive individual.
  • A person with strong multi-tasking abilities and problem-solving skills.
  • Someone with at least one year of experience in sales within the digital marketing sector.

Enjoy:

  • A competitive salary.
  • A commitment of 40 hours per week.
  • A Monday to Friday work schedule.
  • Performance-based bonuses.
  • Opportunities for growth.
  • Comprehensive training programs.
  • Long-term employment contracts.
  • Career development initiatives.
  • Employee assistance programs.
  • Community engagement opportunities.

Connect with diverse cultures and be part of the world's largest interactions team.