Client Relations Coordinator

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

Overview

Business Support Specialist

Embrace the chance to make a substantial difference as a Business Support Specialist. By fostering valuable connections with new clients, you will not only enhance your earnings but also unlock new opportunities within the realm of digital marketing.

Envision yourself as a sales professional who thrives on continuous collaboration, transforming your insights and suggestions into actionable strategies that propel your career forward. This teamwork establishes a foundation for nurturing customer relationships and achieving defined growth targets for your portfolio. This is your opportunity to leave a significant impact, cultivate a career within our organization, and contribute to its success.

Why Choose Teleperformance?

With operations in over 91 countries, we are recognized as an industry leader. Great Place to Work has acknowledged us as one of the premier companies to work for both nationally and globally. We are committed to innovation and consistently strive to exceed expectations.

Are you prepared to collaborate with a top-tier team?

Responsibilities

What will you accomplish as a Business Support Specialist?


• Cultivate relationships with both prospective and existing clients through virtual meetings, phone conversations, and presentations.

• Collaborate with Customer Care Teams to ensure timely responses to all customer inquiries.

• Work alongside colleagues across the organization to exchange knowledge and best practices.

• Keep abreast of trends and developments in the logistics market.

• Negotiate and finalize agreements to drive revenue growth.

• Oversee the sales process from initiation to completion utilizing a Customer Relationship Management (CRM) system.

• Maintain comprehensive knowledge of all company products and services.

• Leverage all available resources to meet sales objectives.

• Deliver exceptional customer service that surpasses client expectations.

Requirements

Who are you?

An intermediate English (60%), advanced Portuguese (80%), and Spanish speaker. An empathetic, responsible, and proactive individual. A person with strong multitasking abilities and problem-solving skills. Someone with at least one year of experience in sales within the digital marketing sector.

Benefits:

A competitive salary. 40 hours of work per week. Monday to Friday schedule. Performance-based bonuses. Opportunities for career advancement. Paid training programs. Long-term employment contracts. Career development initiatives. Employee assistance fund. Community engagement programs.

Connect with diverse cultures and be part of the world's largest interactions team.



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