Client Solutions Manager
hace 2 meses
About the team
:At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time. The Spanish Speaking South America team (3SA) covers the Panlatam business out of Miami, Argentina, Colombia, and 5 more countries in the region through our expansion partner IMS. About the role:The Client Solutions Manager (CSM) will report into the Client Solutions Lead as part of the sales team, working with the Peruvian market, based in Bogotá. The Client Solutions Manager provide a consultative sales approach with support and expertise in meeting client objectives and providing best in class customer service to both internal and external clients. The CSM will be responsible for negotiating and optimizing complex opportunities and use data and analytics to build a consultative solution for our clients. They will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a great focus on business strategy, client service, ability to thrive in a fast-paced work environment, and provide custom solutions for advertisers leveraging our unique suite of ad product solutions. Responsibilities:- Manage and grow post-sale client relationships in your book of business, work with a consultative approach and become an expert in your managed industries- Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client business needs- Grow revenue, educate and lead upsell conversations with clients post initial sale- Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies- Lead measurement strategies for clients, tracking metrics and finding insights to drive "test and learn" mindset in clients, working closely with Latam TikTok Measurement Team- Consult and coach clients and agencies to achieve greater results on TikTok solutions- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issuesMinimum Qualifications:- Must be willing to work in Bogota, Colombia- Proficient in Spanish and English with writing, communication and interpersonal skills (due to the business requirement in-region)- Experience in digital marketing and understanding of digital platforms ecosystem- Experience in account management / client services roles (external or internal)- Ability to analyze data and identify insights to optimize results- Understanding of media planning across platforms (online and offline)- Track record of supporting revenue goals Preferred Qualifications:- Understanding of self-serve platforms across digital ecosystem- Experience with full funnel campaigns- Project Management skills- Experience in public speaking with different audiences- Excellent communication and presentation skills- A team player and collaborator- Previous work with the Peruvian market is a plus
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Client Solutions Manager
hace 1 día
Bogotá, Colombia Launch Mobility A tiempo completo(In Bogotá, Hybrid)At Launch Mobility, we're at the forefront of transforming the Automotive Transport Industry. Our mission is to power a shared, connected, sustainable, and equitable future by providing the most comprehensive suite of services for mobility. We are looking for passionate individuals to join our team and contribute to the creation of...
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Client Solutions Manager
hace 2 meses
Bogotá, Colombia TikTok A tiempo completoAbout the team :At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the...
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Client Solutions Consultant
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Client Solutions Engineer
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Bogotá, Cundinamarca, Colombia Launch Mobility A tiempo completo**(In Bogotá, Hybrid)** **At Launch Mobility,** we're at the forefront of transforming the Automotive Transport Industry. Our mission is to power a shared, connected, sustainable, and equitable future by providing the most comprehensive suite of services for mobility. We are looking for passionate individuals to join our team and contribute to the creation...
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Client Relationship Manager
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Software Solutions Support Engineer
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Bogotá, Colombia Motorola Solutions A tiempo completoJob Description Systems or Electronic Engineer with wide experience in Database Administration Fluent in English Knowledge and certification in SQL databases, databases administration and reporting is a must. Experience and/or certification* on HPe servers and VMWare server virtualization. Experience and/or certification* on Windows server and...
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Project Manager
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Bogotá, Bogotá D.E., Colombia Motorola Solutions A tiempo completoJob Overview We are seeking a skilled Software Solutions Support Engineer to provide advanced technical assistance and support for our software solutions. The ideal candidate will possess a strong background in systems engineering and database management. Key Qualifications Degree in Systems or Electronic Engineering with extensive experience in Database...
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Bogotá, Bogotá D.E., Colombia Motorola Solutions A tiempo completoJob Overview We are seeking a dedicated Software Solutions Support Engineer to provide expert technical assistance and support for our software solutions. The ideal candidate will possess a strong background in systems engineering and database management. Key Qualifications Degree in Systems or Electronic Engineering with extensive experience in Database...
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Client Implementation Manager
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Bogotá, Bogotá D.E., Colombia Nobel A tiempo completoNobelBiz, a leader in the CCAAS sector, is dedicated to enhancing customer engagement through innovative, user-focused solutions. Our extensive portfolio of hosted and telecommunications products creates a seamless ecosystem, positioning NobelBiz as a comprehensive resource for clients seeking timely delivery, exceptional service, and reliable business...
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Client Account Manager
hace 2 semanas
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Client Account Manager
hace 2 semanas
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Especialista en Atención al Cliente
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Senior Human Resources Manager
hace 5 días
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