Virtual Skincare Support Specialist

hace 1 semana


Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

About Bruntwork

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Bruntwork is a dynamic company seeking a highly organized and proactive Virtual Skincare Support Specialist to join our team. As an independent contractor, you will be responsible for providing exceptional customer service and administrative support to our healthcare providers.

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Estimated Salary Range: $25-$40 per hour, depending on performance and experience.

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About the Role

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In this role, you will maintain organization, follow up with customers and patients, schedule appointments, and improve skincare sales workflows. Key responsibilities include:

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  • Administrative Support: Schedule and reschedule current and new patient appointments to ensure alignment with provider availability.">
  • Adjust provider schedules as needed.">
  • Communicate with customers 2 weeks after service to follow up.">
  • Follow up with customers 2, 6, and 12 weeks after skincare purchases over $200.">
  • Update and maintain patient information, including address and credit card details.">
  • Skincare Sales Support: Run monthly promotional reports and send personalized messages to customers who have purchased specific products.">
  • Place skincare orders for customers on behalf of the provider.">
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Requirements

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This role requires excellent communication, organizational skills, and a proactive approach to managing administrative duties while providing top-tier customer service. Benefits include:

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  • Evening and weekend availability required.">
  • Remote work requiring a reliable internet connection.">
  • Independent contractor perks: HMO coverage for eligible locations, permanent work from home, immediate hiring, steady freelance job.">
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Working Conditions

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Please note that since this is a permanent work-from-home position and an independent contractor arrangement, you must have your own computer and internet connection. You will handle your own benefits and taxes. The professional fees are based on hourly rates and depend on your performance in the application process.

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