HR Support Specialist

hace 7 días


Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completo

Are you passionate about delivering exceptional customer service and making a meaningful impact in an organization? We are seeking a highly skilled HR Support Specialist to join our team at Mastercard. In this role, you will be responsible for providing timely and effective support to employees across the globe, ensuring seamless day-to-day operations.

We are looking for an individual who is fluent in English, has excellent problem-solving skills, and a strong understanding of HR concepts and terminology. As an HR Support Specialist, you will be working closely with internal teams, including COEs and HR Field teams, to resolve complex issues and implement preventative solutions.

You will also be responsible for training new HR Tier 1 People Services staff and providing advanced technical support through research, analysis, and resolution of customer issues. Additionally, you will ensure audit compliance through transaction processing and approval flows, while maintaining confidentiality and adhering to HIPAA rules and MasterCard's confidentiality requirements.

As an HR Support Specialist, you will be part of a dynamic, time-sensitive, high-volume environment where collaboration and teamwork are essential. You must be able to work independently, manage multiple tasks simultaneously, and prioritize tasks effectively to meet deadlines.

We offer a competitive salary of £45,000 - £60,000 per annum, depending on experience, as well as opportunities for professional growth and development. If you are a results-oriented, customer-focused individual with a passion for HR and delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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