Virtual Onboarding Specialist

hace 2 días


Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo
Job Title: Virtual Onboarding Specialist

    We are seeking a detail-oriented and organized professional to join our team as a Virtual Onboarding Specialist. This role reports directly to the Onboarding Manager and will collaborate regularly with the recruitment, operations, and compliance teams.

Job Overview

    As a key member of our onboarding department, you will be responsible for conducting follow-up calls, managing onboarding processes, and ensuring compliance before the first day of work. You will also support incoming calls and perform additional tasks as assigned.

Key Responsibilities
  • Follow up with drivers to remind them of their appointments and complete their onboarding paperwork and training requirements.
  • Conduct a high volume of outbound daily follow-up calls.
  • Manage onboarding department email inbox and applicant tracking text system.
  • Review driver's documentation to ensure completeness and accuracy.
  • Support incoming calls on department number.
  • Perform additional tasks as assigned.
Qualifications
  • 1 year of full-time remote work experience.
  • Proven experience with high-volume phone calls (at least 1 year).
  • Minimum of a high school diploma or GED.
  • Proficient in reading, writing, and speaking English.
  • At least 18 years old.
  • Working computer with a camera and microphone.
  • Reliable internet connection.
Benefits
  • Health insurance.
  • PTO (minimum 80 hours per year).
  • 13 paid company-wide holidays.
  • 401k plan.
  • Comp time (if salaried).
  • Annual $250 stipend for home office needs.
  • Competitive salary commensurate with experience.
  • Work in an inclusive, caring, and values-driven environment.
Estimated Salary: Up to $1500 USD per month

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