Virtual Onboarding Specialist
hace 2 días
We are seeking a detail-oriented and organized professional to join our team as a Virtual Onboarding Specialist. This role reports directly to the Onboarding Manager and will collaborate regularly with the recruitment, operations, and compliance teams.
Job OverviewAs a key member of our onboarding department, you will be responsible for conducting follow-up calls, managing onboarding processes, and ensuring compliance before the first day of work. You will also support incoming calls and perform additional tasks as assigned.
Key Responsibilities- Follow up with drivers to remind them of their appointments and complete their onboarding paperwork and training requirements.
- Conduct a high volume of outbound daily follow-up calls.
- Manage onboarding department email inbox and applicant tracking text system.
- Review driver's documentation to ensure completeness and accuracy.
- Support incoming calls on department number.
- Perform additional tasks as assigned.
- 1 year of full-time remote work experience.
- Proven experience with high-volume phone calls (at least 1 year).
- Minimum of a high school diploma or GED.
- Proficient in reading, writing, and speaking English.
- At least 18 years old.
- Working computer with a camera and microphone.
- Reliable internet connection.
- Health insurance.
- PTO (minimum 80 hours per year).
- 13 paid company-wide holidays.
- 401k plan.
- Comp time (if salaried).
- Annual $250 stipend for home office needs.
- Competitive salary commensurate with experience.
- Work in an inclusive, caring, and values-driven environment.
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