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Executive Assistant
hace 1 mes
This is a remote position with a schedule of 9 AM to 6 PM New Jersey time, Monday to Friday. We are seeking a proactive and professional Bilingual Receptionist fluent in both English and Spanish to assist our clients.
Key Responsibilities:- Answer and manage incoming phone calls promptly and courteously, addressing client inquiries and providing accurate information.
- Use eClinicalWorks to retrieve and update client information, ensuring efficient and accurate service.
- Assist clients in both English and Spanish, effectively addressing their questions, concerns, and requests.
- Maintain detailed records of each interaction and update relevant information in the system as required.
- Escalate complex issues to the appropriate team members or management, following established protocols.
- Language Skills: Fluency in both English and Spanish is required to communicate with clients effectively.
- Technical Skills: Proficiency in eClinicalWorks; experience with this platform is essential for managing client data.
- Communication Skills: Excellent verbal communication skills with a professional, client-focused demeanor.
- Self-Motivation: Ability to work with minimal supervision and maintain productivity in a remote environment.
- Reliability: Consistent availability during working hours (Monday - Friday, 9:00 AM - 6:00 PM EST, with a 1-hour unpaid break).
$65,000 per year, based on national averages for similar positions in the United States.
