Streaming Technical Support Specialist

hace 1 mes


Medellín, Antioquia, Colombia Genius Sports Group A tiempo completo
About Us

Genius Sports Group is the trusted data, technology and commercial partner powering the global sports-betting ecosystem. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties.

We are driven to deliver exceptional services for our partners, capturing high-quality data for top leagues and federations worldwide.

The Role

We seek an experienced Streaming Technical Support Specialist to join our team, providing top-tier support for Genius Sports Video Streaming Product. This role is pivotal in maintaining high-quality streaming services for our customers and partners worldwide.

Key Responsibilities:
  • Live Stream Support: Respond to and resolve live streaming issues escalated by customer support.
  • Technical Troubleshooting: Analyze and troubleshoot streaming problems for live and no live content.
  • Collaboration & Communication: Interact with global teams and departments; communicate effectively with clients and third-party providers.
  • Monitoring & Reporting: Perform setup, checks, and continuous monitoring of live events; contribute to daily reporting processes.
Required Skills and Qualifications:
  • Business-level proficiency in English.
  • Background in technical fields, whether through a degree or equivalent experience.
  • Prior technical support or service experience is beneficial.
Benefits:

We offer a competitive salary of $60,000 per year, annual leave allowance, health insurance, skills training, and much more. We also provide a host of softer benefits, including many social events throughout the year.

Equal Opportunities Employer

We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers and our staff. We welcome and will consider all applications.



  • Medellín, Antioquia, Colombia Genius Sports A tiempo completo

    **Company Overview**Genius Sports is a leading provider of sports data, technology, and commercial solutions. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties - from the rights holder to the fan.We are proud to be the trusted partner to over 500 sports organizations globally, capturing high-quality data for many...


  • Medellín, Antioquia, Colombia Genius Sports Group A tiempo completo

    About Genius Sports GroupWe champion a more sustainable sports data ecosystem, benefiting all parties from rights holders to fans. As the official data and technology partner for over 500 sports organizations globally, we deliver high-quality data for major leagues and federations.The RoleJob SummaryWe are seeking a Streaming Technical Operations Specialist...


  • Medellín, Antioquia, Colombia Genius Sports Group A tiempo completo

    Role OverviewAt Genius Sports Group, we are seeking a highly skilled Streaming Technical Support Analyst to join our team. This role is crucial in delivering exceptional streaming services to our customers and partners worldwide.


  • Medellín, Antioquia, Colombia Ciandt A tiempo completo

    Job OverviewAt CI&T, we are looking for a skilled Technical Support Specialist to join our customer support team. This role plays a key part in delivering exceptional customer experiences and resolving technical issues.


  • Medellín, Antioquia, Colombia iQor A tiempo completo

    Job OverviewiQor seeks a highly skilled Technical Support Specialist to provide top-notch technical assistance to end-users regarding desktop hardware, software, and peripherals.


  • Medellín, Antioquia, Colombia Sana Commerce A tiempo completo

    Job Overview: At Sana Commerce, we're seeking a highly skilled and experienced Technical Support Specialist to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer service and technical support.">About the Role: As a Technical Support Specialist, you will be responsible for providing top-notch support to...


  • Medellín, Antioquia, Colombia LinkGraph A tiempo completo

    LinkGraph, a fast-growing SEO software company, is looking for a talented Technical Support Specialist to join its team. Located in Latin America and working remotely, this role will be responsible for providing exceptional customer support to clients from Fortune 500 companies to leading Silicon Valley tech startups.The ideal candidate will have a strong...


  • Medellín, Antioquia, Colombia Ci&T Software S.A. A tiempo completo

    About Us">Ci&T Software S.A. is a leading tech transformation specialist, combining the power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business.">Our mission is to deliver exceptional customer experiences through top-level technical support, resolving queries and issues effectively and...


  • Medellín, Antioquia, Colombia CI&T Software S.A. A tiempo completo

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our customer support team in Colombia.About CI&T Software S.A.At CI&T, we combine the disruptive power of Artificial Intelligence with human expertise to navigate changes in technology and business. Our 30-year history, 6,000 workers, offices in 10 countries, and talents across 5...


  • Medellín, Antioquia, Colombia Neostella A tiempo completo

    At Neostella, we leverage cutting-edge technologies to deliver tailored solutions to our clients' unique business needs. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. To continue our growth, we are seeking a Technical Support Specialist. In...


  • Medellín, Antioquia, Colombia Taskus A tiempo completo

    About TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and...


  • Medellín, Antioquia, Colombia Sombra A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Sombra. This role will focus on delivering exceptional support services, collaborating across operational and development groups, and driving continuous improvement efforts.


  • Medellín, Antioquia, Colombia Endava Limited A tiempo completo

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Endava Limited. As a Technical Support Specialist, you will play a crucial role in ensuring the smooth operation of our software applications and providing exceptional support to our clients.About UsEndava is a global company that harnesses technology to drive...


  • Medellín, Antioquia, Colombia J.S. Held LLC A tiempo completo

    Job Title: Senior Technical Support SpecialistWe are seeking a dedicated and proactive Senior Technical Support Specialist to join J.S. Held's information technology division, supporting its accident reconstruction practice. This practice utilizes advanced modeling and simulation software programs to generate computer visualizations and electronic data...


  • Medellín, Antioquia, Colombia CI&T Software S.A. A tiempo completo

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our customer support team at CI&T Software S.A. in Colombia.This is a fantastic opportunity to work with global brands and be part of a dynamic team that combines the disruptive power of Artificial Intelligence with human expertise.


  • Medellín, Antioquia, Colombia J.S. Held A tiempo completo

    {"Job Title": "Senior Technical Support Specialist", "Job Responsibilities": "At J.S. Held, we are seeking a highly skilled Senior Technical Support Specialist to join our information technology division. As a key member of our team, you will provide technical support and troubleshooting services for our accident reconstruction practice. This role involves...


  • Medellín, Antioquia, Colombia Hatch A tiempo completo

    Job Description:Hatch is seeking a skilled Technical Support Specialist to join our team in Medellín. As a member of our Shared Services group, you will play a crucial role in supporting the business achieve its goals through exceptional technical capabilities.Key Responsibilities:Technical Support: Provide timely and effective technical support to...


  • Medellín, Antioquia, Colombia J.S. Held LLC A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our information technology division at J.S. Held LLC, supporting our accident reconstruction practice. Our team utilizes advanced modeling and simulation software programs to generate computer visualizations, and in-field electronic data recovery tools to evaluate and...


  • Medellín, Antioquia, Colombia Sana Commerce A tiempo completo

    **Job Overview**Sana Commerce is seeking a highly skilled Technical Support Specialist to join our team in the LATAM region. As a key member of our support team, you will play a vital role in ensuring our customers receive exceptional technical support.**Responsibilities**Provide top-notch technical support to Sana Customers through various channels,...


  • Medellín, Antioquia, Colombia Sombra Inc. A tiempo completo

    Job DescriptionWe are seeking a highly skilled and experienced Production Systems Engineer to join our team at Sombra Inc. as a Senior Technical Support Specialist.OverviewIn this critical role, you will be responsible for providing unwavering support to our production environment, ensuring seamless operations across our trading platforms.RequirementsMinimum...