Account Onboarding Specialist

hace 3 días


Bogotá, Bogotá D.E., Colombia Citigroup Inc. A tiempo completo
Job Description

Citigroup Inc. is seeking a highly skilled and motivated Account Onboarding Specialist to join our team. As an Account Onboarding Specialist, you will play a crucial role in ensuring a seamless onboarding experience for our clients.

Responsibilities
  • Manage the account opening and maintenance process, ensuring timely and accurate delivery of all account functions.
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a professional and efficient manner.
  • Collaborate with internal teams to ensure alignment and effective communication throughout the onboarding process.
  • Analyze complex issues and develop solutions to drive business growth and improve processes.
  • Stay up-to-date with industry developments and regulatory requirements, ensuring compliance and best practices are implemented.
Requirements
  • 2-5 years of experience in account management, documentation review, or a related field.
  • Proven ability to work independently with minimal supervision, prioritizing tasks and managing multiple projects simultaneously.
  • Excellent communication, interpersonal, and problem-solving skills, with a strong attention to detail.
  • Proficiency in Microsoft Office applications, with experience in Client interaction preferred.
Qualifications
  • Bachelor's/University degree or equivalent experience.
Compensation

The estimated salary for this position is $80,000 - $110,000 per year, depending on experience and location.



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