Senior Account Onboarding Specialist

hace 1 semana


Bogotá, Bogotá D.E., Colombia Citigroup Inc. A tiempo completo

Job Overview

Citigroup Inc. is seeking a skilled and motivated Senior Account Onboarding Specialist to join our team. This role will play a critical part in ensuring a seamless customer onboarding experience, working closely with various stakeholders to deliver high-quality service.

About the Role

We are looking for an experienced professional who can provide exceptional account management and maintenance services. As a Senior Account Onboarding Specialist, you will be responsible for managing multiple accounts, performing thorough documentation reviews, and setting up systems to meet customer needs. Your attention to detail, analytical skills, and ability to work independently will be invaluable in this role.

Key Responsibilities

  • Customer Interaction: Develop strong relationships with clients, responding promptly to their inquiries and resolving any issues that may arise.
  • Documentation Management: Conduct meticulous reviews of account documentation, ensuring accuracy and completeness before processing.
  • System Setup: Set up and configure systems to meet customer requirements, streamlining the onboarding process and improving efficiency.
  • Account Maintenance: Oversee daily account maintenance activities, including pended and service-related tasks, to ensure timely completion and high-quality service delivery.

Requirements

  • Bachelor's/University degree or equivalent experience.
  • 2-5 years of experience in Documentation review, Account Maintenance, and related Cash products preferred.
  • Demonstrated interpersonal skills, pro-active team player, but also able to work independently, with exceptional written and verbal communication skills.
  • Highly motivated, persistent, and able to work in a structured, high-volume, time-sensitive, high-risk environment.

Salary Range: $65,000 - $90,000 per annum (depending on location and experience).



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