Senior Client Onboarding Specialist

hace 12 horas


Bogotá, Bogotá D.E., Colombia Insider A tiempo completo
Job Description:

We are seeking a Senior Client Onboarding Specialist to join our team at Insider. In this role, you will be responsible for transitioning new and existing clients from the sales process through onboarding and implementation of our platform.

Responsibilities:
  • Project manage customer onboardings to successful outcomes, accelerating Time to Value, growing and retaining customers.
  • Collaborate with internal technical resources to empower and train customers to use Insider's platform and powerful features as efficiently as possible.
  • Establish credible relationships with all levels of the customer organization, from senior managers to end users of Insider, to understand their business and technical goals for using Insider.
Requirements:
  • Minimum 3 years experience in SaaS project management and client onboarding.
  • PM qualifications (Agile, PMP, Prince2) is a plus.
  • Strong written and verbal communication skills; business fluency in English.
  • Strong time and task management skills are a must.

We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, and a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.



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