Customer Engagement Specialist for a Thriving Barbershop Chain
hace 1 mes
Are you looking for a rewarding opportunity to make a difference in the lives of customers and contribute to the growth of a dynamic company?
We are seeking a highly skilled Sales Support Specialist to join our team at BruntWork. As a Sales Support Specialist, you will play a crucial role in enhancing customer experiences, expanding our team, and driving business success.
Estimated Salary: £28,000 - £35,000 per annumThe ideal candidate will have excellent verbal communication skills, previous experience in customer service or sales support roles, proficiency with CRM systems and phone dialer software, strong organizational skills, and attention to detail. They will also be able to multitask and prioritize effectively in a fast-paced environment and demonstrate enthusiasm for the grooming industry.
About the Role:- Conduct pre-appointment consultations to gather information about desired haircuts and improve service quality.
- Perform follow-up calls to assess customer satisfaction and offer rebooking options.
- Handle inbound customer inquiries professionally and efficiently.
- Assist with barber recruitment by conducting phone screenings and scheduling interviews.
- Maintain accurate records of customer interactions and recruitment activities.
- Collaborate with in-store teams to ensure seamless customer experiences.
You will work as an independent contractor, enjoying the benefits of permanent work-from-home arrangements, immediate hiring, and steady freelance work. Our clients value your expertise and appreciate your commitment to delivering top-notch customer experiences.
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Customer Engagement Representative
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