Technical Support Expert

hace 2 semanas


Medellín, Antioquia, Colombia J.S. Held Llc A tiempo completo

About Us

J.S. Held Llc is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk.

Job Description

We are seeking a dedicated and proactive Bilingual Senior Technical Support Specialist to join our information technology division that supports our accident reconstruction practice.

The successful candidate will provide technical support and troubleshoot various software and hardware systems that we use in our day-to-day analysis.

Responsibilities

Provide heightened, near real-time support for troubleshooting software, data storage systems, laptops, and other technical issues.

Manage integrations, configurations, updates and changes to different systems including Microsoft, Adobe, and Autodesk program suites.

Effectively onboard new employees ensuring all the required systems are functioning correctly.

Qualifications

  • Proven experience in a similar support role handling different types of systems of different technical complexity.
  • Extensive experience in installing, monitoring, and managing software services such as Adobe, Microsoft, and Autodesk applications.
  • Strong knowledge of virtual desktop environments.
  • Excellent problem-solving skills and the ability to prioritize tasks.

Benefits

We offer a comprehensive suite of benefits, including flexible work environment, generous annual leave policy, and comprehensive medical insurance.

Salary

The estimated salary for this position is $70,000-$90,000 per year, depending on experience.



  • Medellín, Antioquia, Colombia Ci&T Software S.A. A tiempo completo

    About Us">Ci&T Software S.A. is a leading tech transformation specialist, combining the power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business.">Our mission is to deliver exceptional customer experiences through top-level technical support, resolving queries and issues effectively and...


  • Medellín, Antioquia, Colombia Sana Commerce A tiempo completo

    Job Overview: At Sana Commerce, we're seeking a highly skilled and experienced Technical Support Specialist to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer service and technical support.">About the Role: As a Technical Support Specialist, you will be responsible for providing top-notch support to...


  • Medellín, Antioquia, Colombia Ciandt A tiempo completo

    Job OverviewAt CI&T, we are looking for a skilled Technical Support Specialist to join our customer support team. This role plays a key part in delivering exceptional customer experiences and resolving technical issues.


  • Medellín, Antioquia, Colombia J.S. Held LLC A tiempo completo

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our Information Technology division at J.S. Held LLC. This is an exciting opportunity for a motivated and proactive individual to play a key role in supporting our accident reconstruction practice.Key ResponsibilitiesProvide high-level technical support for troubleshooting...


  • Medellín, Antioquia, Colombia J.S. Held A tiempo completo

    {"Job Title": "Senior Technical Support Specialist", "Job Responsibilities": "At J.S. Held, we are seeking a highly skilled Senior Technical Support Specialist to join our information technology division. As a key member of our team, you will provide technical support and troubleshooting services for our accident reconstruction practice. This role involves...


  • Medellín, Antioquia, Colombia iQor A tiempo completo

    Job OverviewiQor seeks a highly skilled Technical Support Specialist to provide top-notch technical assistance to end-users regarding desktop hardware, software, and peripherals.


  • Medellín, Antioquia, Colombia J.S. Held LLC A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our information technology division at J.S. Held LLC, supporting our accident reconstruction practice. Our team utilizes advanced modeling and simulation software programs to generate computer visualizations, and in-field electronic data recovery tools to evaluate and...


  • Medellín, Antioquia, Colombia J.S. Held LLC A tiempo completo

    We are seeking a highly skilled Technical Support Specialist to join J.S. Held's information technology division, supporting our accident reconstruction practice.Company OverviewJ.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk.Job...


  • Medellín, Antioquia, Colombia Genius Sports Group A tiempo completo

    Job Description:A career-defining opportunity awaits at Genius Sports Group, a pioneer in the global sports technology landscape. We're seeking an exceptional Technical Support Analyst to join our Sportzcast team, driving success through world-class technical support services.About Us:Genius Sports Group is revolutionizing the sports industry with...


  • Medellín, Antioquia, Colombia Genius Sports Group A tiempo completo

    About UsGenius Sports Group is the trusted data, technology and commercial partner powering the global sports-betting ecosystem. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties.We are driven to deliver exceptional services for our partners, capturing high-quality data for top leagues and federations worldwide.The...


  • Medellín, Antioquia, Colombia Hatch A tiempo completo

    Job Description:Hatch is seeking a skilled Technical Support Specialist to join our team in Medellín. As a member of our Shared Services group, you will play a crucial role in supporting the business achieve its goals through exceptional technical capabilities.Key Responsibilities:Technical Support: Provide timely and effective technical support to...

  • Technical Support Manager

    hace 4 semanas


    Medellín, Antioquia, Colombia Tipalti A tiempo completo

    The Technical Customer Support Team Lead supervises an assigned Customer Support Engineer team, responds to the most complex escalated technical customer issues, and collaborates with leadership on department initiatives. Who are Tipalti: Towards a Seamless Financial Operations Experience. Tipalti is one of the most exciting fintechs in the world, our Series...


  • Medellín, Antioquia, Colombia Sombra Inc. A tiempo completo

    We are seeking a dedicated and proficient Technical Support Specialist to fortify our production environment.Job OverviewThis critical role involves providing unwavering support, ensuring seamless operations across our trading platforms.About the RoleResponsibilitiesSystem Expertise: You'll be the system whisperer, supporting trading platforms' system...


  • Medellín, Antioquia, Colombia Dclegal Business A tiempo completo

    Technical Support Operations Manager RoleWe are a global eCommerce company committed to delivering exceptional customer service. As we optimize our operations, we seek an experienced Technical Support Operations Manager to enhance processes, oversee a distributed support team, and drive improvements in customer satisfaction.The role involves analyzing,...


  • Medellín, Antioquia, Colombia CI&T Software S.A. A tiempo completo

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our customer support team in Colombia.About CI&T Software S.A.At CI&T, we combine the disruptive power of Artificial Intelligence with human expertise to navigate changes in technology and business. Our 30-year history, 6,000 workers, offices in 10 countries, and talents across 5...


  • Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    We are seeking a skilled Customer Support Engineer to join our team at SD Solutions. This role will be responsible for providing exceptional support to our customers, ensuring their success post sales.Key responsibilities include:Providing world-class service to customers and ensuring customer success post sales.Offering specialized support on both technical...


  • Medellín, Antioquia, Colombia Roca Alliances S.A A tiempo completo

    About Roca Alliances S.ARoca Alliances S.A is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build...


  • Medellín, Antioquia, Colombia Neostella A tiempo completo

    Neostella is a dynamic and rapidly growing company that utilizes cutting-edge technologies to deliver innovative solutions for our clients.About the RoleWe are seeking an experienced Technical Support Specialist to join our team in Tier II Application Support. In this role, you will provide technical support for complex issues escalated by our Tier I...


  • Medellín, Antioquia, Colombia J.S. Held LLC A tiempo completo

    Job Title: Senior Technical Support SpecialistWe are seeking a dedicated and proactive Senior Technical Support Specialist to join J.S. Held's information technology division, supporting its accident reconstruction practice. This practice utilizes advanced modeling and simulation software programs to generate computer visualizations and electronic data...


  • Medellín, Antioquia, Colombia Roca Alliances S.A A tiempo completo

    Roca Alliances S.A is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies.We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment.Committed to excellence, we build long-lasting partnerships...