Customer Support Ambassador

hace 1 día


Colombia Wow24-7 Inc. A tiempo completo

We are Wow24-7 Inc., an outsourcing company with operational offices in Kyiv and Lviv, actively seeking a Customer Support Representative fluent in Spanish and English to join our dynamic team. Our mission extends beyond simplifying working life; we provide WOW-working opportunities. New Opportunities Awaits You Could Be the Driving Force Behind Our Team If you're ready for a new and exciting journey in customer support, this could be the place for you. We collaborate with esteemed organizations across multiple countries, including Israel, Germany, Denmark, Switzerland, Netherlands, Sweden, Canada, the USA, and beyond. In essence, you'll make a worldwide impact right from your desk At our company, you'll engage with clients from diverse nations, enriching your communication skills on a global stage. As our Customer Support Ambassador, you'll play a pivotal role that goes beyond mere 'call handling.' You'll be the ambassador of our brand, the solution provider for our customers, and the cornerstone of customer satisfaction. Responsibilities: Swiftly and accurately addressing customer inquiries via phone, email, or chat. Identifying customer needs and guiding them in utilizing specific features. Collaborating with team members by sharing feature requests and effective workarounds. Keeping customers informed about new features and functionalities. Ensuring the resolution of technical issues through diligent follow-up.

What We Offer
  • A competitive salary of $40,000-$60,000 per annum, depending on experience
  • Enjoy working remotely
  • Paid training and probation period
  • A dynamic and cooperative work environment
  • The opportunity to grow professionally

You Will Thrive Here If: You have exceptional communication skills in both Spanish and English. A background in customer support or call center operations is a bonus, but not mandatory. You can accommodate different time zones. You possess a team-oriented mindset coupled with a passion for continuous learning.



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