Customer Service Representative
hace 3 semanas
**Job Summary**
We are seeking a highly skilled Customer Service Representative to join our team at Interval International De Colombia S.A. as an Exchange Counselor. This role is responsible for providing exceptional customer service to members through various channels, including phone, email, and in-person interactions.
Key Responsibilities:
- Answer incoming calls and respond to member inquiries in a timely and professional manner.
- Provide accurate and complete information about Interval's services and benefits.
- Assess member needs and offer personalized solutions to meet their vacation requirements.
- Process transactions, including membership renewals, exchanges, and getaways.
- Update member records and documents all interactions for future reference.
Requirements:
- A high school diploma or equivalent.
- A minimum of 6 months experience in sales and customer service industries.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in computer applications, including AS 400.
Benefits:
- Competitive salary: $40,000 per year.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
About Us:
Interval International De Colombia S.A. is a leading provider of vacation exchange and membership services. We are committed to delivering exceptional customer experiences and building long-term relationships with our members.
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