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Onboarding Manager

hace 2 meses


Medellín, Antioquia, Colombia SD Solutions A tiempo completo
{"h1": "Onboarding Manager - Tipalti", "p": "At SD Solutions, we are seeking a skilled Onboarding Manager to join our team and help our clients succeed with Tipalti's Accounts Payable automation solution. As a key member of our team, you will be responsible for leading implementation projects, ensuring a seamless experience for our customers, and delivering exceptional service.

Responsibilities:

* Lead the implementation of Tipalti's cloud-based accounts payable automation solution
* Deliver exceptional service and become a trusted advisor for each customer
* Guide customers through the technical integration process
* Oversee project timelines, tasks, and development efforts
* Contribute to the internal knowledge base

Requirements:

* Bachelor's degree in a relevant field or equivalent practical experience
* 2+ years of implementation, project management, consulting, or customer success experience with SaaS applications
* Excellent project management, communication, and problem-solving skills
* Ability to work in a fast-paced, deadline-driven start-up environment
* Passionate about customer service and proactively identifying solutions

Preferred:

* Hands-on experience implementing and/or integrating with ERP applications
* Accounts Payable and Procurement knowledge
* Ability to read, debug, and understand web applications

About SD Solutions:

We are a global payables automation platform that provides a cloud solution to scale and automate global payables operations. We have already raised $565M funding and are looking for talented individuals to join our team.

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