Onboarding Manager

hace 7 días

Medellín, Antioquia, Colombia SD Solutions A tiempo completo
Job Title: Onboarding Leading Manager

SD Solutions is seeking a highly skilled Onboarding Leading Manager to join our team. As an Onboarding Leading Manager, you will be responsible for leading implementation projects with customers of Tipalti's rapidly growing SaaS-based Accounts Payable automation and global payments solution.

Key Responsibilities:
  • Work with internal and external customer teams to assess business and implementation risks, guide the technical integration process, and manage internal resources to resolve customer issues.
  • Use technical skills in web applications and web services APIs to integrate our products and help resolve customer issues.
  • Coordinate project timelines, tasks, and development efforts with internal engineering and customer teams to manage implementation projects and ensure customers are on plan and schedule.
  • Demonstrate strong customer-facing capabilities to engage with customers and address their needs effectively.
  • Improve internal processes and systems for more efficient customer interactions.
  • Develop repeatable and scalable processes to improve project quality and delivery.
  • Share product feedback with Product and Engineering teams to help improve the product.
  • Contribute to the internal knowledge base to share lessons learned with other resources.
Requirements:
  • 2+ years of hands-on implementation experience with SaaS applications.
  • Leading/Managerial experience.
  • Hands-on experience with implementing and/or integrating with ERP applications such as NetSuite, QuickBooks, Intacct, etc., focusing on Accounts Payable functionality (procure to pay).
  • Relevant account and customer management experience.
  • Strong analytical, creative thinking, and problem-solving skills.
  • Excellent communication, project management, and multi-tasking skills.
  • Detail-oriented and well-organized.
  • Ability to work in a fast-paced, deadline-driven start-up environment.
  • Passionate about customer service and helping others.
  • BA/BS in a related field or equivalent experience (Business Accounting, IT).
Preferred:
  • Proven ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.).
  • Experience with payment systems and/or working at a Fintech company.
  • Experience in working with Ticketing Systems (Zendesk, JIRA, etc.) and CRM systems (Salesforce).
  • Experience with compliance and regulatory processes.

  • Onboarding Manager

    hace 3 semanas

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    Job Title: Onboarding ManagerSD Solutions is seeking a highly skilled Onboarding Manager to join our team. As a key member of our organization, you will be responsible for leading the implementation of Tipalti's cloud-based accounts payable automation solution, ensuring a seamless experience for our customers.Key Responsibilities:Lead the implementation of...

  • Onboarding Manager

    hace 7 días

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    SD Solutions is seeking a seasoned Onboarding Manager to spearhead the implementation of Tipalti's cutting-edge accounts payable automation solution. As a trusted advisor, you will guide customers through a seamless integration process, ensuring a successful onboarding experience.Key Responsibilities:Lead the implementation of Tipalti's cloud-based accounts...

  • Onboarding Manager

    hace 4 semanas

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    {"h1": "Onboarding Manager - Tipalti", "p": "At SD Solutions, we are seeking a skilled Onboarding Manager to join our team and help our clients succeed with Tipalti's Accounts Payable automation solution. As a key member of our team, you will be responsible for leading implementation projects, ensuring a seamless experience for our customers, and delivering...

  • Onboarding Manager

    hace 1 mes

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    About the Role:SD Solutions is seeking a highly skilled Onboarding Manager to join our team and contribute to the success of our clients. As a key member of our implementation team, you will be responsible for leading the onboarding process for our clients, ensuring a seamless experience with our SaaS-based accounts payable automation solution.Key...

  • Onboarding Manager for Global Payables Automation

    hace 2 semanas

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    Job Title: Onboarding Leading Manager (CO)SD Solutions is seeking a highly skilled Onboarding Leading Manager to join our team in Colorado. As a key member of our organization, you will be responsible for leading implementation projects with customers of Tipalti's rapidly growing SaaS-based Accounts Payable automation and global payments solution.Key...

  • Onboarding Manager

    hace 1 mes

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    About SD SolutionsWe are a global staffing partner operating in the fintech industry, specializing in providing top talent to innovative companies like Tipalti.Job SummaryWe are seeking an experienced Onboarding Manager to lead implementation projects with customers of Tipalti's SaaS-based Accounts Payable automation and global payments solution.Key...

  • Office Manager

    hace 2 semanas

    Medellín, Antioquia, Colombia Mantu A tiempo completo

    Job OverviewMantu is seeking a highly skilled and experienced Senior Office Manager to join our dynamic team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of our office environment.Key ResponsibilitiesWorkplace Experience: Create a welcoming atmosphere for employees, clients, and visitors,...

  • Sales Development Manager

    hace 3 semanas

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    About SD SolutionsWe are a leading provider of payables automation solutions, helping businesses scale and automate their global payables operations.Job Title: Sales Development ManagerWe are seeking a talented Sales Development Manager to join our team at SD Solutions. As a Sales Development Manager, you will be responsible for identifying, hiring, and...

  • Senior Office Manager

    hace 4 semanas

    Medellín, Antioquia, Colombia Mantu A tiempo completo

    **Job Summary**Mantu is seeking a highly skilled and experienced Senior Office Manager to join our team. As a key member of our organization, you will be responsible for ensuring the smooth operation of our office environment.**Key Responsibilities****Workplace Experience**: Ensure a welcoming experience for employees, clients, and visitors by maintaining a...

  • Implementation Project Manager

    hace 1 mes

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    About the Role:SD Solutions is seeking a highly skilled Onboarding Manager to join our team and contribute to the success of our clients. As a key member of our implementation team, you will be responsible for leading the onboarding process for our clients, ensuring a seamless experience with our SaaS-based accounts payable automation solution.Key...

  • Senior Office Manager

    hace 1 día

    Medellín, Antioquia, Colombia MANTU GROUP SA A tiempo completo

    About Mantu Group SAMantu Group SA is an international consulting player with a presence in over 60 countries. Our company is committed to delivering business transformation solutions to our clients. We have a diverse range of skills and expertise, including Leadership & Advocacy, Technology, Digital Marketing & Experience, and Total Talent Management.Job...

  • Senior Office Manager

    hace 5 días

    Medellín, Antioquia, Colombia MANTU GROUP SA A tiempo completo

    About Mantu Group SAMantu Group SA is an international consulting player with a presence in over 60 countries. Our company is committed to delivering business transformation solutions to our clients, leveraging our expertise in Leadership & Advocacy, Technology, Digital Marketing & Experience, and Total Talent Management.Job DescriptionWe are seeking a...

  • Customer Success Leading Manager

    hace 2 semanas

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    Customer Success Leading ManagerSD Solutions is seeking a talented Customer Success Leading Manager to join our team and drive exceptional customer relationships and business growth. As a key member of our organization, you will be responsible for leading a team of Customer Success Managers to manage the relationships of our customers throughout the customer...

  • Customer Success Leading Manager

    hace 4 semanas

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    Customer Success Leading ManagerSD Solutions is seeking a seasoned Customer Success Leading Manager to join our team and drive growth in our fintech unicorn rocketship. As a key member of our organization, you will be responsible for leading a team of Customer Success Managers to deliver exceptional customer experiences and drive revenue growth.Key...

  • Senior Office Manager

    hace 1 mes

    Medellín, Antioquia, Colombia Mantu A tiempo completo

    Job OverviewMantu is seeking a highly skilled and experienced Senior Office Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our office environment.Key ResponsibilitiesOffice Experience: Provide a welcoming experience for employees, clients, and visitors, supporting...

  • Financial Operations Manager

    hace 2 semanas

    Medellín, Antioquia, Colombia DeSimone A tiempo completo

    Job Title: Financial Operations ManagerDeSimone is seeking a highly skilled Financial Operations Manager to join our team in Colombia. As a key member of our finance team, you will be responsible for managing office operations, including reception, supplies, coffee, kitchen duties, record management, purchasing, scheduling, travel arrangements, mail, and...

  • Account Manager

    hace 1 mes

    Medellín, Antioquia, Colombia NeoWork A tiempo completo

    Job DescriptionNeoWork is seeking a highly organized and detail-oriented professional to fill the role of Account Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service and maintaining strong relationships with clients.Key Responsibilities:Client Onboarding: Assist with the onboarding process, including...

  • Sales Development Manager

    hace 4 semanas

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    {"h1": "Sales Development Manager - Fintech Unicorn", "p": "We are seeking a talented Sales Development Manager to join our team at SD Solutions. As a Sales Development Manager, you will be responsible for identifying, hiring, and onboarding a team of Inbound SDRs. You will establish best practices for outbound prospecting and handling Inbound leads, track...

  • Staffing Operations Coordinator

    hace 3 semanas

    Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    About the Role:We are seeking a highly organized and energetic individual to join our team as a Staffing Operations Coordinator. As a key member of our recruitment team, you will be responsible for managing the full recruitment lifecycle, from sourcing and screening candidates to onboarding new hires. You will also provide receptionist duties and participate...

  • Financial Operations Manager

    hace 4 semanas

    Medellín, Antioquia, Colombia DeSimone A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Financial Operations Manager to join our team at DeSimone. As a key member of our finance department, you will be responsible for managing office operations, including reception, supplies, and record management.Key ResponsibilitiesManage office operations, including reception, supplies, and record...