Key Account Professional

hace 2 meses

Bogotá, Bogotá D.E., Colombia Charger Logistics A tiempo completo

Charger Logistics is a world-class asset-based carrier. Our diverse fleet of equipment enables us to handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods, and HAZMAT cargo.

We invest time and support in our employees to provide them with the room to learn and grow their expertise. Our entrepreneurial-minded organization welcomes and supports individual ideas and strategies.

Responsibilities:

  • Build strong relationships with customers through constant communication to ensure day-to-day and long-term needs are met.
  • Manage customer expectations and provide exceptional customer service.
  • Work with the implementation team to ensure successful opportunities and accuracy in our pricing program.
  • Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts.
  • Participate in rate calculations, report preparation, and customer presentations for all large-spend bids.
  • Ensure customer commitments are met, working with internal teams and executing operational tasks as needed.
  • Identify, manage, and build new business relationships in the target market.
  • Collaborate with the Customer Service Manager to deliver optimal transportation service solutions.
  • Maintain a database of clients, prospects, partners, and vendors.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Consult with clients to resolve problems and provide ongoing support.
  • Coordinate prospect, sales, and current customer meetings, working closely with the VP of Sales/CS.

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