Technical Solutions Expert
hace 2 meses
We are seeking a highly skilled Technical Solutions Expert to join our team at Launch Mobility. As a key member of our client-facing team, you will play a critical role in building and maintaining strong relationships with our clients by understanding their strategic goals and technical needs.
Key Responsibilities- Client Relationship Management
- Develop and maintain strong relationships with key clients to ensure successful outcomes.
- Deliver value through customized technical solutions and proactive account management.
- Technical Expertise
- Provide technical guidance and support to clients to ensure they achieve their goals.
- Stay up-to-date with the latest technologies and trends to provide innovative solutions.
- Communication and Collaboration
- Communicate effectively with clients and internal teams to ensure clear understanding and alignment.
- Collaborate with cross-functional teams to deliver high-quality solutions.
- Technical Skills
- Fluent in English (C1-C2): Exceptional proficiency in both spoken and written English.
- 5+ Years of Experience: Proven experience in technical consulting or client-facing roles.
- In-depth understanding of SaaS platforms and familiarity with the unique technical and operational challenges of the startup ecosystem.
- Soft Skills
- Expertise in building trust and rapport with clients by understanding their technical and non-technical needs.
- Focused on achieving results through proactive problem-solving.
- Strong ability to diagnose and resolve complex technical issues independently and collaboratively.
- Agile Certifications
- Scrum Master, PMP, PMI certifications are a plus.
- Technical Knowledge
- Knowledge of diverse technology stacks, such as Cloud platforms, Python, React, and APIs.
- Knowledge of Zoho, JSON, and project management tools like Jira.
- Competitive Compensation
- USD payment and competitive salaries.
- Flexible Work Arrangements
- Hybrid work flexibility (office in Chicó, Bogotá).
- Unlimited Vacation Policy
- Flexible vacation policy - Unlimited Days Off.
- Bilingual Work Environment
- A bilingual English/Spanish work environment.
We are a dynamic and innovative company that is redefining the Automotive Transport Industry. Our mission is to drive a shared, connected, sustainable, and equitable future by providing a comprehensive suite of services for mobility.
We value diversity, trustworthiness, passion, collaboration, and ownership. If you are a motivated and skilled professional who is passionate about innovation and technology, we encourage you to apply for this exciting opportunity.
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