Technical Solutions Expert

hace 2 meses


Bogotá, Bogotá D.E., Colombia Launch Mobility A tiempo completo
About the Role

We are seeking a highly skilled Technical Solutions Expert to join our team at Launch Mobility. As a key member of our client-facing team, you will play a critical role in building and maintaining strong relationships with our clients by understanding their strategic goals and technical needs.

Key Responsibilities
  • Client Relationship Management
    • Develop and maintain strong relationships with key clients to ensure successful outcomes.
    • Deliver value through customized technical solutions and proactive account management.
  • Technical Expertise
    • Provide technical guidance and support to clients to ensure they achieve their goals.
    • Stay up-to-date with the latest technologies and trends to provide innovative solutions.
  • Communication and Collaboration
    • Communicate effectively with clients and internal teams to ensure clear understanding and alignment.
    • Collaborate with cross-functional teams to deliver high-quality solutions.
Requirements
  • Technical Skills
    • Fluent in English (C1-C2): Exceptional proficiency in both spoken and written English.
    • 5+ Years of Experience: Proven experience in technical consulting or client-facing roles.
    • In-depth understanding of SaaS platforms and familiarity with the unique technical and operational challenges of the startup ecosystem.
  • Soft Skills
    • Expertise in building trust and rapport with clients by understanding their technical and non-technical needs.
    • Focused on achieving results through proactive problem-solving.
    • Strong ability to diagnose and resolve complex technical issues independently and collaboratively.
Preferred Qualifications
  • Agile Certifications
    • Scrum Master, PMP, PMI certifications are a plus.
  • Technical Knowledge
    • Knowledge of diverse technology stacks, such as Cloud platforms, Python, React, and APIs.
    • Knowledge of Zoho, JSON, and project management tools like Jira.
What We Offer
  • Competitive Compensation
    • USD payment and competitive salaries.
  • Flexible Work Arrangements
    • Hybrid work flexibility (office in Chicó, Bogotá).
  • Unlimited Vacation Policy
    • Flexible vacation policy - Unlimited Days Off.
  • Bilingual Work Environment
    • A bilingual English/Spanish work environment.
About Launch Mobility

We are a dynamic and innovative company that is redefining the Automotive Transport Industry. Our mission is to drive a shared, connected, sustainable, and equitable future by providing a comprehensive suite of services for mobility.

We value diversity, trustworthiness, passion, collaboration, and ownership. If you are a motivated and skilled professional who is passionate about innovation and technology, we encourage you to apply for this exciting opportunity.



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