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hace 2 meses
We are seeking a highly skilled Technical Support Specialist to join our team at GSB Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities- On-site IT Support: Provide expert technical support for our clients' IT infrastructure, including inventory management, device administration, and maintenance.
- IMAC and Break-Fix Support: Install, configure, and troubleshoot devices and software to ensure seamless operation.
- Support in Meeting Rooms: Offer intelligent technical support for devices in conference rooms to ensure a smooth and productive experience.
- Technical Skills: Proven experience in managing, installing, and maintaining devices such as laptops, desktops, printers, Android tablets, and mobile devices, as well as supporting Windows and MacOS operating systems.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to coordinate with remote and on-site support teams.
- Service Now Expertise: Extensive experience with the Service Now tool, including registration, management, and reporting of incidents.
- Language Skills: Mastery of the English language, with conversational and written skills.
We offer a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply.