Technical Systems Specialist
hace 3 días
About Us:
CSG Systems empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
Job Summary:
We are seeking a Sr. Technical Support Analyst to provide technical expertise in resolving complex issues related to Redhat Linux and UNIX systems utilities. The ideal candidate will have strong analytical skills, excellent communication and interpersonal skills, and proficiency in BASH shell scripting, Perl, and sed/awk.
Key Responsibilities:
* Use Redhat Linux system utilities/logs to isolate errors
* Analyze problems to determine potential solutions
* Build productive relationships with technical and business team representatives
* Support a 24x7 on-call rotation
Requirements:
* Strong knowledge of Redhat Linux and UNIX systems utilities
* Advanced analytical skills
* Excellent communication and interpersonal skills
* Proficiency in BASH shell scripting, Perl, and sed/awk
* Familiarity with Confluence, Jira, and/or Remedy
* Working knowledge of networking and network load balancers
Benefits:
* Work from home options
* Medical and dental coverage
* Life insurance
Why CSG Systems?
We offer a range of benefits that empower our employees to excel in their roles and live a healthy work-life balance.
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