Salesforce Technical Business Specialist
hace 4 semanas
Job Summary
We are seeking a highly skilled Technical Business Specialist to join our ScotiaTech team in Bogotá, Colombia. As a Technical Business Specialist, you will play a key role in ensuring the success of our Salesforce.com instances, providing technical support to our users, and collaborating with our Architecture team to design and integrate new systems.
Key Responsibilities
- Deliver effective and efficient technical support to a portfolio of Salesforce.com instances.
- Partner with Architecture on understanding the design and integration of new systems.
- Handle user requests and issues on a daily basis, providing support and suggesting workarounds to end users.
- Participate in walkthroughs/demos of applications during various stages of the project or application lifecycle.
- Provide solutions and suggestions to the business from a holistic point of view and assist in the defining of detailed requirements.
- Actively participate in the systems implementation process and have a thorough understanding of the change management process.
Requirements
- 2 years of experience with Salesforce.
- Prior experience in Business System Analysis.
- University or college degree in a related discipline (Computer Science, Information Technology, Business Technology) or equivalent work experience.
- B2 Level of English.
Working Conditions
Work in a standard office-based environment; non-standard hours are a common occurrence.
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