Salesforce Technical Business Specialist

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

Job Summary

We are seeking a highly skilled Technical Business Specialist to join our ScotiaTech team in Bogotá, Colombia. As a Technical Business Specialist, you will play a key role in ensuring the success of our Salesforce.com instances, providing technical support to our users, and collaborating with our Architecture team to design and integrate new systems.

Key Responsibilities

  • Deliver effective and efficient technical support to a portfolio of Salesforce.com instances.
  • Partner with Architecture on understanding the design and integration of new systems.
  • Handle user requests and issues on a daily basis, providing support and suggesting workarounds to end users.
  • Participate in walkthroughs/demos of applications during various stages of the project or application lifecycle.
  • Provide solutions and suggestions to the business from a holistic point of view and assist in the defining of detailed requirements.
  • Actively participate in the systems implementation process and have a thorough understanding of the change management process.

Requirements
  • 2 years of experience with Salesforce.
  • Prior experience in Business System Analysis.
  • University or college degree in a related discipline (Computer Science, Information Technology, Business Technology) or equivalent work experience.
  • B2 Level of English.

Working Conditions
Work in a standard office-based environment; non-standard hours are a common occurrence.

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