Senior Technical Support Specialist

hace 6 horas


Bogotá, Bogotá D.E., Colombia CSG Systems A tiempo completo
Technical Support Role Overview

CSG Systems is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.

Key Responsibilities
  • Utilize Redhat Linux system utilities and logs to identify and resolve technical issues.
  • Analyze complex problems to determine potential solutions.
  • Develop and maintain BASH shell scripts, Perl scripts, and sed/awk commands.
  • Collaborate with cross-functional teams to resolve technical issues.
  • Document and diagram complex systems using Visio or similar tools.
Requirements
  • Strong knowledge of Redhat Linux and UNIX systems utilities.
  • Advanced analytical skills for researching and correlating information to resolve issues.
  • Excellent communication and interpersonal skills.
  • Proficiency in BASH shell scripting, Perl, and sed/awk.
  • Ability to work effectively in a fast-paced, dynamic team environment.
CSG Systems Culture

At CSG Systems, we empower companies to build unforgettable experiences. Our team is committed to making ordinary customer and employee experiences extraordinary. We value integrity, innovation, and impact, and we're looking for like-minded individuals to join our team.

Benefits

  • Work from home, in-office, or hybrid options.
  • Medical and dental coverage.
  • Life insurance.


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