Desktop Support Specialist

hace 4 días


Medellín, Antioquia, Colombia Iqor A tiempo completo
Job Overview

Iqor is seeking a skilled Desktop Support Specialist to provide technical assistance and troubleshooting services for our team.

Salary

$65,000 - $85,000 per year, depending on experience.

Job Description

Key Responsibilities:

  • Provide technical support to end-users via phone, email, or in-person.
  • Troubleshoot and resolve hardware and software issues related to desktop systems.
  • Install, configure, and upgrade desktop hardware components, including CPUs, memory, and hard drives.
  • Install, configure, and upgrade software applications and operating systems on desktops.
  • Perform regular maintenance and updates on desktop systems to ensure optimal performance and security.

Required Skills and Qualifications:

  • Proven experience as a desktop technician or similar role.
  • Strong knowledge of desktop hardware components, operating systems, and software applications.
  • Proficiency in troubleshooting and resolving hardware and software issues.
  • Familiarity with network connectivity and basic network troubleshooting.
  • Experience with Active Directory, group policies, and user account management.
Benefits

We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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