Desktop Support Specialist
hace 4 días
Iqor is seeking a skilled Desktop Support Specialist to provide technical assistance and troubleshooting services for our team.
Salary$65,000 - $85,000 per year, depending on experience.
Job DescriptionKey Responsibilities:
- Provide technical support to end-users via phone, email, or in-person.
- Troubleshoot and resolve hardware and software issues related to desktop systems.
- Install, configure, and upgrade desktop hardware components, including CPUs, memory, and hard drives.
- Install, configure, and upgrade software applications and operating systems on desktops.
- Perform regular maintenance and updates on desktop systems to ensure optimal performance and security.
Required Skills and Qualifications:
- Proven experience as a desktop technician or similar role.
- Strong knowledge of desktop hardware components, operating systems, and software applications.
- Proficiency in troubleshooting and resolving hardware and software issues.
- Familiarity with network connectivity and basic network troubleshooting.
- Experience with Active Directory, group policies, and user account management.
We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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