Technical Service Specialist

hace 1 mes

Bogotá, Bogotá D.E., Colombia Raytheon Technologies A tiempo completo

Job Overview:

Collins Aerospace seeks a skilled Technical Service Specialist to join our team. In this role, you will be responsible for performing a variety of duties related to servicing, operating, maintaining, repairing and removing equipment.

Key Responsibilities:

  • Perform technical tasks to ensure equipment is functioning properly.
  • Troubleshoot and identify technical problems and recommend actions to company or customer representatives.
  • Assess product needs in accordance with customer specifications.
  • Act as local on-site representative to the customer's organization.
  • Provide data and service reports.
  • Report to the Regional Manager; is supervised by a Local Lead Technician.
  • Troubleshoot and identify hardware errors.
  • Respond to any trouble calls from within the customer.
  • Is trained in applications usage and can provide end-user assistance.
  • Hardware replacement.
  • Run tests after solution implementation.

Basic Qualifications:

  • Possess 3 or more years of corrective hardware maintenance experience.
  • Experience with warranty repairs, and OEM logistics.
  • Experience with asset, spares and consumables management.
  • Possess troubleshooting skills, and the ability to identify hardware errors.
  • Trained in applications usage, provides assistance to end-users.
  • Ability to work with L3 to install and test fixes.
  • Understands SLAs, severity levels, and industry best practices.

About Collins Aerospace:

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. We provide advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins' unique breadth of aviation, surface transportation and critical infrastructure products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. Our Connected Aviation Solutions team provides solutions that help airlines, airports, business aircraft and rail operators turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we're solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

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