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Pest Control Customer Service Specialist
hace 2 meses
Job Overview
Solvo Global Sas is seeking a highly skilled Pest Control Customer Service Specialist to join our team. As a key member of our customer service department, you will play a crucial role in developing strong relationships between our customers, service technicians, and operations.
Responsibilities:
- Provide exceptional customer service to a network of clients, ensuring their needs are met and exceeded.
- Answer inbound calls and make outbound calls to schedule pest control services and process payments.
- Assist in resolving customer issues in a timely and professional manner.
- Perform data entry, generate reports, and create sales leads using various tools to initiate contact with customers and propose appropriate pest control services.
Requirements:
- Minimum 6 months experience in customer service roles.
- Excellent level of English fluency with minimal accent and a friendly tone.
- Excellent positive attitude, empathy, and politeness when interacting with customers.
- Strong communication and interpersonal skills, as well as emotional intelligence to handle stressed customers.
- Proficient in Microsoft Office, typing at 40+ words per minute, and able to multitask.
We offer a competitive salary of approximately $45,000 annually, making this an excellent opportunity for career growth and development. If you're a motivated and customer-focused individual looking for a new challenge, please submit your application.
