Network Security Specialist
hace 4 días
We are seeking a highly skilled Network Security Specialist to join our team in the LATAM Region. As a key member of our organization, you will be responsible for delivering exceptional customer service and technical support to our clients.
Job Responsibilities- Collect, analyze, and provide recommendations on configuration information to ensure optimal network performance.
- Analyze customer network information to identify potential security risks and develop strategies to mitigate them.
- Analyze packet trace information to troubleshoot issues and optimize network performance.
- Develop and implement best practices for deployment and troubleshooting methodologies.
- Conduct regular status conference calls with customers to report on open issues and projects.
- Compile quarterly reports for managed accounts.
- Provide direct technical email and phone support to customers in the LATAM Region.
- A minimum of five years' relevant professional experience in the network industry, preferably with strong network security and routing experiences.
- Exceptional customer service orientation and strong communication skills.
- Aptitude for problem-solving and analytical thinking.
- Proficiency in MS Word, PowerPoint, and Excel.
- Scripting and Windows server application experience is an asset.
- Ability to travel when required.
- Advanced English language proficiency.
Fortinet is a leading provider of cybersecurity solutions that secure the largest enterprise, service provider, and government organizations around the world. Our innovative products empower customers to take control of their security, ensuring seamless protection across the expanding attack surface.
Estimated Salary$120,000 per annum, based on market rates and location.
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