Crypto Support Specialist
hace 2 semanas
Key Responsibilities:
- Provide exceptional customer service via calls, chats, and emails.
- Resolve customer inquiries and complaints in a timely and professional manner.
Job Overview:
As a Crypto Support Specialist at Center Source, you will be the voice of our customers, delivering a positive experience through each interaction. Your focus will be on building trust and providing accurate information to ensure customer satisfaction.
Company Overview:
Center Source is the first BPO firm specializing in Crypto payment support, offering top-tier customer service in cryptocurrency. We are dedicated to helping our clients achieve their goals while maintaining a strong commitment to customer satisfaction.
Salary and Benefits:
We offer a competitive salary and performance bonuses, an indefinite contract, 40-hour work weeks with 2 days off, rotating shifts, and a diverse range of chat, email, and voice campaigns. You will also have access to comprehensive training and development opportunities, a supportive work environment, and career growth opportunities.
Requirements:
- Proficient in English (B2+ or Advanced)
- Comfortable using computers
- Strong service orientation
Employee Benefits:
- Comprehensive training and development
- Supportive work environment
- Career growth opportunities
- Transportation
- Free access to the vending machine (snacks)
- Partnerships with Royal Film, Smart Fit, and The Bronx Gym
Estimated Salary: $45,000 - $60,000 per year, depending on your skills and experience. If you are passionate about delivering exceptional customer service and have a strong interest in cryptocurrency, we encourage you to apply.
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