Crypto Support Specialist

hace 2 semanas


Barranquilla, Atlántico, Colombia Center Source A tiempo completo

Key Responsibilities:

  • Provide exceptional customer service via calls, chats, and emails.
  • Resolve customer inquiries and complaints in a timely and professional manner.

Job Overview:

As a Crypto Support Specialist at Center Source, you will be the voice of our customers, delivering a positive experience through each interaction. Your focus will be on building trust and providing accurate information to ensure customer satisfaction.

Company Overview:

Center Source is the first BPO firm specializing in Crypto payment support, offering top-tier customer service in cryptocurrency. We are dedicated to helping our clients achieve their goals while maintaining a strong commitment to customer satisfaction.

Salary and Benefits:

We offer a competitive salary and performance bonuses, an indefinite contract, 40-hour work weeks with 2 days off, rotating shifts, and a diverse range of chat, email, and voice campaigns. You will also have access to comprehensive training and development opportunities, a supportive work environment, and career growth opportunities.

Requirements:

  1. Proficient in English (B2+ or Advanced)
  2. Comfortable using computers
  3. Strong service orientation

Employee Benefits:

  1. Comprehensive training and development
  2. Supportive work environment
  3. Career growth opportunities
  4. Transportation
  5. Free access to the vending machine (snacks)
  6. Partnerships with Royal Film, Smart Fit, and The Bronx Gym

Estimated Salary: $45,000 - $60,000 per year, depending on your skills and experience. If you are passionate about delivering exceptional customer service and have a strong interest in cryptocurrency, we encourage you to apply.



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