Customer Service Representative for Insurance Policy Assistance

hace 4 semanas


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo
About the Position

We are seeking a highly skilled Customer Support Agent to join our team at BruntWork.

Job Description:
  • This is a remote position with a 40-hour workweek, Monday through Friday, from 8 AM to 4 PM EST (with a 30-minute paid break) or 8 PM to 4 AM Manila Time.
Scope of Work:
  • The primary focus will be on handling inbound customer service calls and contacting outbound leads to assist with purchasing insurance policies in the mobile app.
  • Key responsibilities include guiding customers through the insurance application process, walking clients through the app and processes for uploading photos, proof of ownership, and getting appraisals if needed.
  • Additional tasks involve answering client questions and troubleshooting issues with the app or process, as well as providing general information about policies.
Requirements:
  • Excellent phone communication skills are essential for this role.
  • Candidates must have prior customer service experience.
  • A patient and helpful demeanor is necessary for success in this position.
  • Ability to guide customers through complex applications and comfort learning new software/apps are also required.
Estimated Salary Range:

$45,000 - $60,000 per year, based on industry standards and location considerations.



  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    **About the Role**We are seeking a highly skilled Insurance Policy Support Specialist to join our team at Bruntwork. As an essential member of our customer support team, you will play a vital role in guiding customers through the insurance application process, ensuring seamless experiences for our users.**Key Responsibilities:** Handle inbound customer...


  • Bogotá, Bogotá D.E., Colombia Adaptive Teams A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two calls are ever the same? As a Customer Service Representative at Adaptive Teams, you will be the face of our company, responsible for providing top-notch support to our...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    OverviewThe Customer Service Representative role at Bruntwork is a fantastic opportunity for a highly motivated individual to provide top-notch support to our customers across Canada, the USA, and Europe.


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job SummaryThis is a customer-focused role that involves providing exceptional service to US-based clients via phone calls and outbound leads. The successful candidate will be responsible for guiding customers through the insurance application process, handling inquiries, and troubleshooting issues with the app or process.Key Responsibilities:Handle inbound...


  • Bogotá, Bogotá D.E., Colombia Ecolab A tiempo completo

    About UsEcolab, a global leader in water, hygiene, and energy technologies and services, is dedicated to helping customers achieve their sustainability goals. Our innovative solutions and expert service help businesses save water and energy, reduce waste, and improve public health.Job SummaryWe are seeking a highly motivated Field Service Representative I-...


  • Bogotá, Bogotá D.E., Colombia Hire Horatio Cx A tiempo completo

    Job OverviewWe are seeking a dedicated and skilled Global Customer Service Representative to join our dynamic team at Hire Horatio Cx. This role requires proficiency in French, with English being a plus, to provide exceptional customer service to our global client base.ResponsibilitiesCustomer Support: Provide top-notch customer service in French and...

  • Customer Service Liaison

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    **Job Overview**Bruntwork is seeking a skilled Customer Service Liaison to join our team. This role involves handling customer inquiries and providing assistance with insurance policies in our mobile app.**Key Responsibilities**We are looking for someone who can effectively communicate with customers, guide them through the insurance application process, and...


  • Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

    OverviewAt Teleperformance, we're known for our commitment to innovation and excellence.As a Customer Service Representative, you'll be part of our team that's dedicated to delivering exceptional experiences to our clients and customers.ResponsibilitiesRespond to customer inquiries with empathy and professionalism.Provide solutions to customer issues in a...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    This is a remote opportunity to work with a disability law firm as a Customer Service Representative.The ideal candidate will have experience handling medical records, exceptional phone manner and verbal communication skills, fluency in both English and Spanish, and a warm and empathetic demeanor. They will be responsible for greeting clients warmly, routing...


  • Bogotá, Bogotá D.E., Colombia PayU A tiempo completo

    About PayUWe are a leading fintech company operating in 50+ high-growth markets, part of the Prosus group, one of the largest technology investors worldwide. Our vision is to build a world without financial borders where everyone can prosper.As a Customer Service Representative, you will be at the forefront of our customer interactions, handling inquiries...


  • Bogotá, Bogotá D.E., Colombia PayU A tiempo completo

    About PayUPayU, a leading fintech company in high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, is redefining the way people buy and sell online.As a global payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process millions of payments daily.About the...


  • Bogotá, Bogotá D.E., Colombia Ubiquity Global Services El Salvador, S.A. DE C.V A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Ubiquity Global Services El Salvador, S.A. DE C.V. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through accurate and efficient product information and issue resolution.About the RoleAs a Customer Service...


  • Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

    We are seeking an English-speaking Customer Service Representative to join our team in Bogotá, Colombia. As a customer-facing professional, you will be responsible for delivering exceptional service to clients via multiple channels. Your primary goal will be to ensure every client interaction is engaging and supportive, fostering strong relationships with...


  • Bogotá, Bogotá D.E., Colombia Interval International De Colombia S.A. A tiempo completo

    At Interval International De Colombia S.A., we're seeking a highly skilled Customer Service Representative - Resort Services to join our team. This is a fantastic opportunity to work with a dynamic organization that values customer satisfaction and loyalty.About the RoleThis is a full-time position responsible for providing exceptional service to our members...


  • Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    Ingepsy is a company that prioritizes the growth and development of its employees, offering opportunities for learning and professional advancement. Our team supports companies through Talent, Technology, and Training services, making a positive impact since our inception. As a Senior Customer Service Representative, you will be responsible for delivering...


  • Bogotá, Bogotá D.E., Colombia Entrepreneur Cooperative A tiempo completo

    Company OverviewAt Entrepreneur Cooperative, we strive to deliver exceptional customer experiences through innovative solutions and top-notch service. Our team is dedicated to fostering strong relationships with clients, ensuring their needs are met with efficiency and professionalism.SalaryThe successful candidate will be offered a competitive salary of...


  • Bogotá, Bogotá D.E., Colombia Apolloxcm A tiempo completo

    Company Overview">Apollo XCM is a cutting-edge healthcare services company that revolutionizes the industry with its innovative approach. Our team is passionate about delivering exceptional patient experiences, and we're looking for a skilled Customer Service Ambassador to join our mission.Salary">The estimated monthly salary for this position starts at...


  • Bogotá, Bogotá D.E., Colombia Citi A tiempo completo

    We are seeking a Customer Service Analyst 2 to join our team at Citi.Job SummaryThe Customer Service Analyst 2 is an entry-level position responsible for assisting in customer-related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide...


  • Bogotá, Bogotá D.E., Colombia Otis College of Art and Design A tiempo completo

    About the Role:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team in Bogotá, Colombia. In this role, you will provide administrative support to our customers by responding to inquiries, resolving issues, and classifying and assigning service requests.Your Responsibilities Will Include:Providing timely and...


  • Bogotá, Bogotá D.E., Colombia Chef's Deal Restaurant Equipment Company A tiempo completo

    Chef's Deal Restaurant Equipment Company, a renowned provider of equipment solutions in Downtown Nashville, is seeking an experienced Spanish-speaking Customer Service Representative. If you are a hard-working and dedicated professional, this opportunity aligns perfectly with your skills and passion.This role allows you to leverage your communication and...