Service Desk, Ssr Analyst

hace 3 semanas


Bogota, Colombia Globant A tiempo completo

We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.

Right now, we are looking for a** Service Desk Analyst** to join our Team You will be the key person for solving any technical difficulty which may arise and support our Globers.
- You will get the chance to:_- Two years of experience-
- Respond to requests for technical assistance in person, via phone, electronically-
- Diagnose and resolve technical hardware and software issues-
- Advise users on appropriate action-
- Follow standard help desk procedures-
- Redirect problems to correct resource-
- Identify and escalate situations requiring urgent attention-
- Be up to date with system information, changes and updates-
- Be Security oriented- What you will need to succeed_- Customer service orientation-
- Problem-solving-
- Problem analysis-
- Windows 10 Knowledge**:Intermediate**- Windows 11 Knowledge**:Intermediate**- Linux Knowledge**:Intermediate**- OSX Mac**:Intermediate**- Networking Knowledge: BasicAt Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality.

**Are you ready?


  • IT Service Desk Analyst

    hace 3 semanas


    Bogota, Colombia Kaplan A tiempo completo

    Job Description We are seeking a highly skilled and motivated IT Service Desk Analyst to join our Global IT team, based in our Bogota office. In this pivotal role, you will tackle IT issues of varying complexities across a broad range of systems, providing both first and second-line support for onsite staff and international remote teams. As a team leader,...

  • Service Desk Analyst

    hace 3 días


    Bogota, Colombia HUBTEK A tiempo completo

    **Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world **since 2018** and we want to...

  • Service Desk Supervisor

    hace 3 semanas


    Bogota, Colombia Rappi A tiempo completo

    It is time for you to join us to show the world that we are the company that is coming to change paradigms, where we revolutionize hours, minutes and seconds. Because in Rappi WE SEE OPPORTUNITIES where others see problems. WE SEE CLOSENESS where others see distance. WE SEE ADRENALINE where others see pressure. Join a team where we are all capable of...

  • Desk Analyst

    hace 2 semanas


    Bogota, Colombia The Bridge Social A tiempo completo

    **Descripción**: **Somos The Bridge** The Bridge es la red de profesionales digitales más grande de LATAM con más de 230 mil rockstars. Startups, scale-ups, grandes empresas y consultorías de todo el mundo trabajan con nosotros para conseguir los proyectos más desafiantes e impactantes. ¿Estás listo para participar en el desafío? **La...


  • Bogota, Colombia B. Braun Business Services S.A.S. A tiempo completo

    Responsible for the provision of competent, service-oriented support to end users as primary point of contact for the internal company Service and Support Desk. **Duties and responsibilities**: - Fulfill Service Requests from end users according to defined procedures. - Document client issues in our call tracking system. - Provide friendly, courteous, and...

  • Service Desk Analyst

    hace 3 semanas


    Bogota, Colombia HUBTEK A tiempo completo

    **Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Training** services. We have been impacting the world **since 2018** and we want to keep pushing...

  • Service Desk Analyst

    hace 7 días


    Bogota, Colombia HUBTEK A tiempo completo

    **Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world **since 2018** and we want to...

  • Service Desk Lead

    hace 4 semanas


    Bogota, Colombia ConvaTec A tiempo completo

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...

  • Service Desk

    hace 3 días


    Bogota, Colombia Netlogistik A tiempo completo

    _**netLogistik**_ **es una empresa dedicada a brindar servicios de Tecnología para la cadena de suministro, buscando siempre dar un valor agregado a nuestros clientes y actualmente nos encontramos en el #23 **_**de Top Companies en expansión.**_ Escolaridad: Ing. en sistemas o carreras a fin (concluida) Experiência: Al menos 1 año atendiendo clientes...


  • Bogota, Colombia ConvaTec A tiempo completo

    Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Senior Service Desk Technician, and you’ll do the same. **About the Role** As a Senior Service Desk...


  • Bogota, Colombia ConvaTec A tiempo completo

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...

  • Service Desk Technician

    hace 4 semanas


    Bogota, Colombia ConvaTec A tiempo completo

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...

  • Service Desk Agent

    hace 1 día


    Bogota, Colombia Global People A tiempo completo

    Our Service Desk Agents are the first point of contact for our international clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate. At Global People we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your...

  • Service Desk Technician

    hace 2 semanas


    Bogota, Colombia Kaplan A tiempo completo

    Job Title Service Desk Technician **Job Description**: We are looking for a motivated and experienced full time IT Service Desk Technician who is looking to take the next step in their career in a dynamic and international business setting. Your role will be to resolve IT issues of varying complexities, across a range of IT systems for onsite staff as well...

  • IT Service Desk Team Lead

    hace 3 semanas


    Bogota, Colombia Emapta A tiempo completo

    **Job Information**: Job Family **IT*** Work Arrangement **Onsite*** City **Usaquen*** State/Province **Distrito Capital de Bogotá*** Country **Colombia*** **Boost Your Career: Discover the Top 3 Reasons Why Leading Our IT Service Desk Team is the Dream Opportunity!** Are you ready to redefine your professional journey? Join our dynamic team as...


  • Bogota, Colombia SERVICIOS LATAN A tiempo completo

    Servicio LATAM, Importante Compañía de Tecnología con presencia en más de 11 países prestando servicios de soporte IT, Help Desk, mantenimiento preventivos, Instalaciones, Network. Requiere Knowledge Management y Service Desk con mas de 2 años de experiência en servicio de administración del módulo y proceso de knowledege realizando el apoyo en...


  • Bogota, Colombia HUBTEK A tiempo completo

    **Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world **since 2018** and we want to...


  • Bogota, Colombia HUBTEK A tiempo completo

    **Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world **since 2018** and we want to...

  • Analyst Deal Desk

    hace 2 semanas


    Bogota, Colombia NielsenIQ A tiempo completo

    **Job Description** About This Job** The Deal Desk is part of the Global Pricing & Contracts team within NIQ Revenue Office. You will be a key support and driver of growth in NielsenIQ’s global Pricing practice. You will work closely with NIQ Sales on the proposed price and terms of client deals. Deal Desk associates will develop strategy and deals for...


  • Bogota, Colombia PBX Convatec A tiempo completo

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...