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Service Desk

hace 2 semanas


Bogota, Colombia Netlogistik A tiempo completo

_**netLogistik**_ **es una empresa dedicada a brindar servicios de Tecnología para la cadena de suministro, buscando siempre dar un valor agregado a nuestros clientes y actualmente nos encontramos en el #23 **_**de Top Companies en expansión.**_

Escolaridad: Ing. en sistemas o carreras a fin (concluida)

Experiência: Al menos 1 año atendiendo clientes en un service Desk, NOC o Call Center de tecnología

Responsabilidades y obligaciones

Estarás a cargo de la atención y servicio a los clientes vía telefónica

Cualificaciones y habilidades

Manejo de Paquetería Office, PC y medios de comunicación digitales.

Manejo de: CRM, PowerBI, herramientas de monitoreo de servidores

**Inglés intermedio-avanzado**

**Disponibilidad para cubrir guardias en fines de semana (días de descanso entre semana)**

**Beneficios**

Sueldo: $3,000,000 brutos

Prestaciones de ley y superiores

Cursos y capacitaciones todo el año

Plan de carrera y crecimiento dentro del área

Esquema 100% nómina

Esquema de trabajo: Híbrido

Tipo de puesto: Tiempo completo

Salario: $3.000.000 al mes

Consideraciones ante el COVID-19:
Sí, todos los colaboradores usan cubrebocas dentro de la oficina. Service Desk cuenta con una sala específica para laborar, por lo que el contacto físico con terceros es menor.

Educación:

- Licenciatura terminada (Deseable)

Experiência:

- Service Desk: 1 año (Deseable)

Idioma:

- Inglés intermedio-avanzado (conversacional) (Deseable)