IT Technical Support
hace 3 semanas
**Key Responsibilities**:
- IT internal support (Users creation and access, computers installation)
- Provide day-to-day technical support to employees for computer systems software and hardware. Relying on experience and established procedures to analyze and resolve technical support incidents and problems.
- Maintain passwords, data integrity and file system security for the desktop environment
- Help develop company-wide best practices for IT security and privacy
- Group Policies Distribution and management using JumpCloud
- Support instances in our cloud infrastructure in alignment with the DevOps
- Provide exceptional customer service to all our internal and external customers by being courteous, polite, and friendly toward all those we serve.
- Efficiently categorize, prioritize and diagnose incidents and service requests
- Keep the inventory of hardware and software up to date.
**Requirements**:
- Strong administrative experience with Windows and MacOS
- Experience with the Azure technology stack/Azure DevOps & AWS
- O365 Admin experience
- Fluent written and spoken English is required
- Team spirit: strong communication skills to collaborate with various stakeholders
- Be open to receiving feedback and constructive criticism.
- Excellent customer experience, communication, and collaboration skills
- Strong detail orientation and organizational skills
**Technical Environment**:
- UiPath Studio & Studio Pro
- UiPath Orchestrator
- VB.NET
- C#
- Python
- GitHub
- Atlassian JIRA
- Atlassian Confluence
**Benefits**
You will have Undefined Contract, a fast and deep growing career path, pre-paid health insurance coverage with Sura for you and one additional member of your family, flex time, flexibility to work from home or in the office, yearly ophthalmological health bonus, and the opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more
-
IT Support Technician
hace 4 semanas
Colombia Centurion Solar Energy A tiempo completo**IT Support Technician** **At Centurion Solar Energy, we´re looking for you!!!** If you become our new **IT Support Technician, **your main purpose will be to provide technical assistance to users on issues and problems with software, hardware, computer peripherals, databases, cloud, as well as cellular equipment. **Your main activities will be**: -...
-
IT Support Specialist
hace 2 semanas
Colombia RAM BPO SAS A tiempo completoWe are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing dataSkills and Responsibilities: Tests, updates, and regulates guidelines within the IT ecosystem....
-
IT Support Specialist
hace 2 semanas
Colombia Nassau National Cable A tiempo completo**Nassau National Cable** is an e-commerce company with a decade of experience in providing innovative and customer-focused solutions. As we continue to grow and expand, We are looking for a dedicated and talented **IT Support Specialist** to join our team and help us take our business to new heights. **Position: Full-time.** - **Location: Hybrid....
-
Technical Support Specialist
hace 2 semanas
Colombia SuperStaff A tiempo completoIn this role, you will be solving IT problems, which may involve using diagnostics and help request tracking tools. You may also be required to provide hands-on help at the desktop or laptop level. Additionally, you will collaborate with the IT Infrastructure Administrator/Engineer on network changes and improvements. As the primary point of contact for...
-
Technical Support Specialist
hace 2 semanas
Colombia SuperStaff A tiempo completoIn this role, you will be solving IT problems, which may involve using diagnostics and help request tracking tools. You may also be required to provide hands-on help at the desktop or laptop level. Additionally, you will collaborate with the IT Infrastructure Administrator/Engineer on network changes and improvements.As the primary point of contact for...
-
IT Support Specialist
hace 3 semanas
Colombia Grupo Noa INC A tiempo completo**Responsibilities** - Plan, organize, control, and evaluate IT and electronic data operations. - Ensure the security of data, network access and backup systems - Act in alignment with user needs and system functionality to contribute to organizational policy - Identify problematic areas and implement strategic solutions in time - Audit systems and assess...
-
IT Supervisor
hace 4 semanas
Colombia Grupo NOA international A tiempo completoGrupo Noa International is looking for a dynamic, experienced, and passionate IT supervisor who has the ability to deliver extraordinary levels of customer service and come up with creative solutions for our IT systems. As an IT Supervisor your role will include key responsibilities such as: - Manage the IT team that provides technical assistance to...
-
IT Support Staff
hace 3 semanas
Colombia Behavior Education Services Team A tiempo completoThe IT Support Staff person will be responsible for troubleshooting 3rd party software issues like DropBox, NPAworks, Catalyst, Viber, Jira, etc along with Windows 10 related OS issues. - Providing first-level support. - Using your accounting knowledge, to identify issues an employee is facing and resolving them. - Clearly and concisely logging and tracking...
-
IT Support Technician
hace 1 semana
Colombia Neostella A tiempo completo**Key Responsibilities**: - IT Support functions as a center for reporting technology-related problems, performing initial problem investigation and information gathering, and works as a liaison to the rest of the IT support staff. - Provides break-fix end-user support, working with product manufacturers as needed (such as Lenovo, Dell or Apple). - This...
-
Technical Support Manager
hace 2 semanas
Colombia INDUSTRACK S.A.S A tiempo completoAbout us:IndusTrack provides a complete field management software for HVAC, Plumbing, Electrical service contractors. We have a CRM, dispatching, estimation, and invoicing software for both office and field staff. We are looking for a technical support manager. For more information, please see details below.Roles and Responsibilities: Build and develop a...
-
Technical Support Specialist
hace 2 semanas
Colombia Recurly A tiempo completoAbout Recurly: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth....
-
IT Support Lead Latin America
hace 2 semanas
Colombia Rush Street Interactive A tiempo completoWe are looking for an amazing **IT Support Lead Latin America**, responsible for providing on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and managing and troubleshooting IT issues. As the lead, the person will be in charge of equipment purchase for office and other locations,...
-
Cloud Technical Support
hace 4 semanas
Colombia Sangoma A tiempo completo**Cloud Technical Support** Sangoma’s value proposition is audaciously simple, our solution is highly scalable and our level of service reliability is unparalleled. Sangoma offers the only global fully integrated communication and productivity SaaS platform in the market which includes: UCaaS, Collaboration, Video, Contact Center, Virtualization, Access...
-
Technical Support Engineer
hace 1 semana
Colombia Recurly A tiempo completoAbout Recurly: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth....
-
IT Support Engineer
hace 2 semanas
Colombia Evolution A tiempo completoCompany Description Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution! **Job Description**: The role entails providing first and...
-
Technical Support Specialist
hace 2 semanas
Colombia HUBTEK A tiempo completoDescription:Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.We have been impacting the world since 2018 and we want to keep pushing...
-
Cloud Technical Support
hace 2 semanas
Colombia Sangoma A tiempo completoCloud Technical SupportSangoma's value proposition is audaciously simple, our solution is highly scalable and our level of service reliability is unparalleled.Sangoma offers the only global fully integrated communication and productivity SaaS platform in the market which includes: UCaaS, Collaboration, Video, Contact Center, Virtualization, Access Controls,...
-
IT Specialist
hace 2 semanas
Colombia ROP ST DIGITALL S.A.S. A tiempo completo**ROP St DigitAll** **Position: IT Specialist** We at ROP St DigitAll are excited to extend an offer for the position of IT Specialist. Join our team in Medellin, Colombia, and contribute to our innovative digital solutions. **Location: Medellin, Colombia** **Responsibilities**: Manage and maintain IT systems. Provide comprehensive technical...
-
IT On Site Support Analyst Colombia
hace 2 semanas
Colombia Siemens Healthineers A tiempo completoDo you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...
-
Technical Support Specialist
hace 2 semanas
Colombia HUBTEK A tiempo completoHubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.We have been impacting the world since 2018 and we want to keep pushing ourselves to...