IT Support Engineer
hace 5 meses
Company Description
Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution
**Job Description**:
The role entails providing first and second-line IT support, including installing, configuring, and troubleshooting various devices and managing user accounts across systems. Responsibilities also include physical network tasks, server and network equipment maintenance, inventory management, and continuous development of the local IT infrastructure.
**You will be trusted with**:
- First/Second line IT support for company internal users and contractors.
- Installing, configuring and troubleshooting user laptops, workstations, printers, mobile devices and other office IT equipment
- Configuring, administering and updating Windows, MAC, Linux operating systems on user devices.
- Managing user device environment using user device management tools.
- Creating and managing user accounts in Okta, AD, Azure AD, o365 and other systems.
- Physical network related tasks (patching, device installation, ports assignment).
- Server and network equipment installation and maintenance, cable patching in data centers and server rooms.
- Keeping inventory of IT purchases and assets - creating/updating inventory records, assigning equipment to users, auditing inventory, performing decommissioning.
- Working closely with the facility and security teams to resolve security issues.
- Constant development and improvements of local IT infrastructure.
- Performing other duties, as asked by the manager, which are related to this position or IT infrastructure.
- Replacing colleagues or direct manager during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered as additional work.
**Qualifications**:
- Secondary (higher, special etc.) education.
- Good written and spoken English.
- At least 2 year experience in supporting user IT devices hardware and software.
- Fundamental knowledge of IT procedures and security principles.
- Certifications on IT systems administration/support preferred
- Enterprise employment experience preferred.
Additional Information
**About Us**
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 17,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
-
IT System Support Specialist
hace 1 semana
Colombia It Concepts A tiempo completoAbout the CompanyIT Concepts is a leading provider of innovative technology solutions, committed to delivering excellence in customer support and services. With a strong focus on teamwork and collaboration, we strive to make a positive impact in our communities.
-
IT Technical Support Specialist
hace 1 mes
Colombia IT M S A tiempo completoJob SummaryWe are seeking a skilled Technical Support Specialist to join our IT team at IT M S. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving issues efficiently, and ensuring a high level of customer satisfaction.Key ResponsibilitiesProvide technical support to customers via...
-
IT Support Specialist
hace 2 meses
Colombia IT M S A tiempo completoResponsibilities Serve as the first point of contact for customers seeking technical assistance. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to...
-
IT Support Engineer
hace 2 semanas
Colombia The Credit Pros Intl A tiempo completoAbout The Credit Pros IntlThe Credit Pros Intl is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being....
-
Technical Support Engineer
hace 3 días
Colombia Sterling Partners A tiempo completoShorelight— Technical Support Engineer Colombia About Us Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive...
-
Support Engineer
hace 5 meses
Colombia Teramind A tiempo completoTeramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform. Join our team of innovators who are redefining insider risk management through cutting-edge technology. More than 10,000 organizations across the globe have used' Teramind to mitigate insider threats and protect their sensitive...
-
Technical Support Specialist
hace 3 semanas
Colombia IT Concepts A tiempo completoAbout the Role: We are seeking a highly skilled Technical Support Specialist to join our team at IT Concepts. In this role, you will provide comprehensive technical support to our government customers across the United States. You will be responsible for installing, maintaining, testing, and troubleshooting computer systems and equipment to ensure optimal...
-
IT Support Analyst
hace 1 mes
Colombia TelevisaUnivision A tiempo completoEmail TelevisaUnivision is the leading Spanish-language media company in the world! We’re investing in our content, our people, and our properties, which span digital, streaming, social, audio, linear, and live events. We’re growing our offerings, building on the launch of our successful streaming platform ViX. We are actively seeking an IT Support...
-
IT Support Specialist
hace 1 mes
Colombia Peter Cremer North America, LP A tiempo completoPOSITION SUMMARY As a key member of the IT team at Peter Cremer North America, LP, the IT Desktop Support Specialist will play a vital role in ensuring the smooth operation and maintenance of our organization's IT infrastructure. KEY RESPONSIBILITIES Provide prompt and effective technical support to employees in the LATAM region, troubleshooting hardware...
-
Software Engineer for Production Support
hace 3 semanas
Colombia GlobalLogic A tiempo completoWe are seeking a skilled Software Engineer to join our team in Colombia, specifically in Bogota and Medellin. This is a remote position that involves production support for our client system.The successful candidate will be responsible for monitoring the production system, receiving incidents from the Customer Services team, analyzing them based on...
-
IT Solutions Engineer
hace 6 meses
Colombia Atlas Technology Solutions A tiempo completoWe believe in a world where growth thrives across borders and cultures. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially brokers. They'd outsource your HR and payroll services to third-party providers in different countries. Today, we're the...
-
Support Engineer I
hace 6 meses
Colombia TechPulse A tiempo completo**Job Title: Support Engineer I - LATAM** **Location**: Medellin (Conquistadores), Colombia (No remote work initially - possibility to work partially remote after training, office-based only) **Salary Range**: $2,500,000 - $7,000,000 COP per month, based on experience and English proficiency **Company Overview**: **TechPulse,** an IT Managed Services...
-
IT Desktop Support Specialist
hace 2 meses
Colombia Peter Cremer North America, LP A tiempo completoPOSITION SUMMARY Reporting directly to the IT Systems and Security Supervisor, the IT Desktop Support Specialist will play a crucial role in ensuring the smooth operation and maintenance our organization’s IT infrastructure. POSITION REQUIREMENTS Education, Credentials, Licenses: University degree in Engineering Systems, Computer Science,...
-
IT Support Analyst
hace 1 mes
Colombia TelevisaUnivision A tiempo completoWe are seeking a highly skilled IT Support Analyst – Editorial Support to join our dynamic team at TelevisaUnivision. As a key member of our editorial support team, you will provide Level 1 and Level 2 technical support to all publishing and content distribution products, as well as other tools used by the editorial team.The ideal candidate will have...
-
Colombia It Concepts A tiempo completoAbout UsFounded in 2003, It Concepts is a technology company that values customer-centricity, teamwork, and innovation. Our core principles of delivering high-quality solutions while fostering a positive work environment have enabled us to grow significantly over the years.We are currently seeking an experienced Certified System Administrator to support our...
-
Technical Support Specialist
hace 1 semana
Colombia IT Concepts A tiempo completoWe are seeking a skilled Technical Support Specialist to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. With this exciting opportunity, you will have the chance to work on routine system administration tasks, logging data in system admin logs, and interacting with customers to diagnose problems and lead...
-
Infrastructure/OpenShift Technical Support Engineer
hace 3 semanas
Colombia Red Hat A tiempo completoInfrastructure/OpenShift Technical Support Engineer The Red Hat Global Support Services team is adding a Technical Support Engineer with a background in Linux system administration to join us remotely in Colombia. In this role, you will deliver an outstanding customer support experience by providing technical support and sustaining engineering services...
-
IT Support Specialist
hace 1 mes
Colombia Synergy ECP A tiempo completoAbout Synergy ECPSynergy ECP is a Service Disabled Veteran-Owned Small Business that provides a range of services to the defense, intelligence, and healthcare industries.Our team is dedicated to delivering excellent results and exceeding customer expectations.We are an equal opportunity employer and consider qualified applicants for employment without regard...
-
Desktop IT Support Technician
hace 6 meses
Colombia Polo Staffing A tiempo completoThis is a rewarding, hands-on, IT support job. You will be working on a help desk with a small and friendly team of people, reporting to the Service Manager regularly and processing tickets that come in. The type of support is L1 and L2 desktop support primarily, but you need to have a good overall understanding of how everything found in a typical office...
-
Production Support Engineer
hace 3 días
Colombia Luxoft A tiempo completoProject description An international Investment Bank is enhancing its IT systems by introducing new technology and integrating with new third-party providers. The engineer will be providing their support for Market Data projects. Responsibilities Implementing pre-release and post-deployment verifications Integrating with Rundeck for deployment ...