IT Support Specialist

hace 2 semanas


Colombia RAM BPO SAS A tiempo completo
We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data

Skills and Responsibilities:

  • Tests, updates, and regulates guidelines within the IT ecosystem. Continuously trains team to meet best practices.
  • Monitors, maintains, and updates all physical and virtual IT infrastructure and equipment.
  • Provides product overview and troubleshooting training as related to the RMA cycle.
  • Providing IT assistance to staff and customers; trains staff.
  • Training endusers on hardware functionality and software programs.
  • Resolving logged errors in a timely manner.
  • Monitoring hardware, software, and system performance metrics.
  • Updating computer software as well as upgrading hardware and systems.
  • Maintaining databases and ensuring system security.
  • Documenting processes and performing diagnostic tests.
  • Keeping track of technological advancements and trends in IT support.
  • IT

Support Specialist Requirements:

  • A bachelor's degree in computer science, information technology, or similar.
  • 3+ years of experience as an IT support specialist.
  • Exceptional ability to provide technical support and resolve queries.
  • Indepth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs.
  • Proficiency in IT helpdesk software.
  • Experience in documenting processes and monitoring performance metrics.
  • Advanced knowledge of database maintenance and system security.
  • Ability to keep up with technical innovation and trends in IT support.
  • Exceptional interpersonal and communication skills. Benefits 1
  • Free lunch everyday 2
  • Competitive Salary 3
  • Many others.

Tipo de puesto:
Tiempo completo

Salario:
$ al mes

Educación:

  • Técnico superior universitario terminado (Deseable)

Idioma:

  • Inglés (Obligatorio)

  • IT Specialist

    hace 2 semanas


    Colombia ROP ST DIGITALL S.A.S. A tiempo completo

    **ROP St DigitAll** **Position: IT Specialist** We at ROP St DigitAll are excited to extend an offer for the position of IT Specialist. Join our team in Medellin, Colombia, and contribute to our innovative digital solutions. **Location: Medellin, Colombia** **Responsibilities**: Manage and maintain IT systems. Provide comprehensive technical...

  • IT Support Specialist

    hace 2 semanas


    Colombia Nassau National Cable A tiempo completo

    **Nassau National Cable** is an e-commerce company with a decade of experience in providing innovative and customer-focused solutions. As we continue to grow and expand, We are looking for a dedicated and talented **IT Support Specialist** to join our team and help us take our business to new heights. **Position: Full-time.** - **Location: Hybrid....

  • IT Support Specialist

    hace 4 semanas


    Colombia My First Assistant A tiempo completo

    En My First Assistant tenemos una nueva oportunidad, estamos en la búsqueda de un IT Support Specialist, encargado de desarrollar soluciones tecnológicas innovadoras para mejorar la experiência de nuestros usuarios, optimizar procesos internos y promover la adopción de nuevas tecnologías que impulsen el crecimiento y la eficiencia de nuestra...

  • IT Specialist

    hace 6 días


    Colombia Superstaff A tiempo completo

    We're seeking an experienced IT Specialist to join our team, proficient in installation, setup, maintenance, and troubleshooting. Must-have skills include strong English communication and stellar time management. As our Technical cornerstone, you'll oversee IT complexities. **Requirements**: Conversational English (B2+) Hardware and software...

  • IT Support Specialist

    hace 2 semanas


    Colombia My First Assistant A tiempo completo

    En My First Assistant tenemos una nueva oportunidad, estamos en la búsqueda de un IT Support Specialist, encargado de desarrollar soluciones tecnológicas innovadoras para mejorar la experiência de nuestros usuarios, optimizar procesos internos y promover la adopción de nuevas tecnologías que impulsen el crecimiento y la eficiencia de nuestra...

  • IT Support Specialist

    hace 3 semanas


    Colombia Grupo Noa INC A tiempo completo

    **Responsibilities** - Plan, organize, control, and evaluate IT and electronic data operations. - Ensure the security of data, network access and backup systems - Act in alignment with user needs and system functionality to contribute to organizational policy - Identify problematic areas and implement strategic solutions in time - Audit systems and assess...

  • IT Specialist

    hace 2 semanas


    Colombia Superstaff A tiempo completo

    We're seeking an experienced IT Specialist to join our team, proficient in installation, setup, maintenance, and troubleshooting. Must-have skills include strong English communication and stellar time management. As our Technical cornerstone, you'll oversee IT complexities.Requirements:Conversational English (B2+)Hardware and software expertise.Network...

  • IT Specialist

    hace 2 semanas


    Colombia The Functionary A tiempo completo

    Summary of the positionThe IT Specialist can help support and troubleshoot complex Windows server environments and networks. You will work closely with end users and team members to solve problems on a daily basis and keep the support team focused and prioritized.Responsabilities Familiarity with Active Directory design and deployment experience in various...

  • IT Operations Specialist

    hace 4 semanas


    Colombia ttg Talent Solutions, Inc. A tiempo completo

    **IT Operations Specialist.** **On-site, full time** **Medellín, Colombia** **Depending on Experience** Want to work with the latest and greatest technology? _We’re looking for an IT Operator to join our team in Medellin and provide reliable support to end-users for complex IT systems. _The role involves coordinating and supporting end-users on hardware,...

  • IT Specialist On-site

    hace 2 semanas


    Colombia The Functionary A tiempo completo

    **Summary of the position** The IT Specialist can help support and troubleshoot complex Windows server environments and networks. You will work closely with end users and team members to solve problems on a daily basis and keep the support team focused and prioritized Responsabilities - Familiarity with Active Directory design and deployment experience in...

  • IT Support Engineer

    hace 2 semanas


    Colombia Evolution A tiempo completo

    Company Description Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution! **Job Description**: The role entails providing first and...


  • Colombia ttg Talent Solutions A tiempo completo

    **JOB TITLE: Administrative Support Specialist** **LOCATION: Medellín, Colombia** **SALARY: $2,700,000 COP per month** **On-site role, Monday to Friday, 7:30 AM - 5:00 PM - Colombian Calendar.** **Indefinite term contract** **JOB DESCRIPTION**: The Policy Issuance Specialist will provide support to the emissions team and efficiently address the needs...

  • IT Support Technician

    hace 4 semanas


    Colombia Centurion Solar Energy A tiempo completo

    **IT Support Technician** **At Centurion Solar Energy, we´re looking for you!!!** If you become our new **IT Support Technician, **your main purpose will be to provide technical assistance to users on issues and problems with software, hardware, computer peripherals, databases, cloud, as well as cellular equipment. **Your main activities will be**: -...

  • IT Support Engineer

    hace 2 semanas


    Colombia Evolution A tiempo completo

    Company DescriptionEvolution is the world's leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world's best-known gaming brands and now looking for talent like you to join us in our EvolutionJob Description:The role entails providing first and second-line IT support,...

  • IT Support Technician

    hace 1 semana


    Colombia Neostella A tiempo completo

    **Key Responsibilities**: - IT Support functions as a center for reporting technology-related problems, performing initial problem investigation and information gathering, and works as a liaison to the rest of the IT support staff. - Provides break-fix end-user support, working with product manufacturers as needed (such as Lenovo, Dell or Apple). - This...

  • Support Specialist

    hace 4 semanas


    Colombia Neostella A tiempo completo

    At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. We show them how hyperautomation can free up time to focus on higher impact work and take their business to the next level. In order to continue our growth, we are seeking a Support Specialist! By...

  • Support Specialist

    hace 4 semanas


    Colombia Neostella A tiempo completo

    At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. We show them how hyperautomation can free up time to focus on higher impact work and take their business to the next level. In order to continue our growth, we are seeking a Support Specialist! By...


  • Colombia SuperStaff A tiempo completo

    In this role, you will be solving IT problems, which may involve using diagnostics and help request tracking tools. You may also be required to provide hands-on help at the desktop or laptop level. Additionally, you will collaborate with the IT Infrastructure Administrator/Engineer on network changes and improvements. As the primary point of contact for...

  • IT Technical Support

    hace 3 semanas


    Colombia Neostella A tiempo completo

    **Key Responsibilities**: - IT internal support (Users creation and access, computers installation) - Provide day-to-day technical support to employees for computer systems software and hardware. Relying on experience and established procedures to analyze and resolve technical support incidents and problems. - Maintain passwords, data integrity and file...

  • IT Support Staff

    hace 3 semanas


    Colombia Behavior Education Services Team A tiempo completo

    The IT Support Staff person will be responsible for troubleshooting 3rd party software issues like DropBox, NPAworks, Catalyst, Viber, Jira, etc along with Windows 10 related OS issues. - Providing first-level support. - Using your accounting knowledge, to identify issues an employee is facing and resolving them. - Clearly and concisely logging and tracking...