Employee Service Analyst
hace 1 mes
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Employee Service Analyst (H&S)
UPS Job Name: GBS Sr Customer Support Rep
City: Medellin
Grade: 9
# Positions: 10
Medellin only: WFO 2 months/ WFH 2 months (Site Rotation)
Job SummaryThis position supports the Human Resources Service Center (Health and Safety tasks).
Responsibilities:
- Analyzes medical and other data, make decisions, and interpret results.
- Ensures that federal, state, and local safety laws, regulations, codes, and rules are followed.
- Ensures that OSHA recordkeeping and Auto reporting requirements are adhered to.
- Prepares and/or coordinates information for internal and external contacts.
- Interacts with all levels of management and medical providers.
- Handles confidential and sensitive information tactfully and with discretion.
- Prepares for additional responsibilities within the HR Service Center.
Qualifications:
- Ability to interact with all levels of management, both internally and externally
- Detailed documentation and accurate records maintenance
- Team player with strong interpersonal skills and concise written and verbal communication skills
- Strong analytical, problem solving, basic research and time management skills
- Demonstrated ability to manage multiple tasks under minimal supervision with high attention to detail
- Working knowledge of DOT regulations and OSHA regulations – Preferred
- Working knowledge or Microsoft Office (Word, Excel and Access), database systems and Adobe – Preferred
- Availability to work flexible shifts - Preferred
- Ability to type 30 wpm - Preferred
Qualifications:
- Any educational background
- Working knowledge of Microsoft Word, Excel, Access, and Outlook
- Understanding of UPS Service Commitments and Goals
- Tolerance to be measured and evaluated
- Advance English speaking proficiency
- Advance English listening and comprehension proficiency
Requirements (Mandatory):
- Work On Site (Tranvia Medellin) 2 months WFH/2months WFO
- Analytical skills and attention to detail - Required
- Preferrable experience related to health fields or interested in learning it - Required
- Monday to Friday (Office Hours)
- Shift: Day
- English Proficiency Writing and Speaking (Advance)
- Grade 9
Open since:1st of August, 5 pm
Disclaimer: Any selected and acceptable candidate will be hired the first week of September.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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