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Customer Service Representative
hace 2 meses
About TaskUs:
TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of highly skilled professionals.
Our Culture:
We pride ourselves on our People First culture, which has enabled us to expand our workforce to over 45,000 employees globally. Our presence spans 23 locations across 12 countries, including the Philippines, India, and the United States.
What We Offer:
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.
Job Responsibilities:
- Provide accurate and timely responses to customer inquiries through various channels.
- Handle customer calls and resolve issues in a professional and courteous manner.
- Meet or exceed quality and productivity standards.
- Participate in ongoing training and development to improve skills and knowledge.
Requirements:
- Advanced English language skills, with strong verbal and written communication and comprehension skills.
- Full-time availability, with a minimum of 44 hours per week.
- Ability to work in a fast-paced, dynamic environment.
What Awaits You:
- Competitive salary and bonus structure.
- Comprehensive benefits package, including health insurance, dental plan, and life insurance.
- Opportunities for growth and professional development.
- Recognition and rewards for outstanding performance.
How We Partner To Protect You:
TaskUs is committed to protecting our employees from any form of exploitation or harassment. We take all allegations seriously and have a zero-tolerance policy for any behavior that compromises our values.
DEI:
We believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities.
