Customer Success Manager
hace 1 mes
Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, a Bill Pay product, financing solutions, and our highly-rated software platform; already being used by thousands of the most successful companies across the region.
Clara is backed by top global and regional investors such as GGV Capital, Coatue, DST Global Partners, General Catalyst, monashees, Acrew Capital, Kaszek, Citius, Canary, Citi Ventures, Picus Capital, Avid Ventures, ICONIQ Growth, Endeavor Catalyst, Goldman Sachs, Accial Capital, and prominent angel investors.
We are looking for a Customer Success Manager who will:- Develop a sustainable relationship with companies
- Position Clara as the most important spend management company
- Manage and prospect new companies
- Develop sell-in, sell-out, and portfolio analysis
- Execute sales and marketing plans with partners to drive the business
- Maintain commercial contact with existing and new clients
- 5+ years of proven experience working as KAM/CSM in a B2B Model
- Structured thinking and high focus on results
- English Professional Proficiency
- Innovator soul and receptive to changes
- Experience in the Financial, banking, or Insurance sector is a plus
- Experience in managing ERP connections, financial budgeting, and models to converse at CFO level
- Ability to develop strong relationships at C-level of enterprise companies to become a financial consultant
Clarity - Open and direct communication
Simplicity - Pare things down to the essential
Ownership - We're all owners and act like it
Pride - Make quality products we're proud of
Inclusivity - Every voice counts; we value each other for our shared mission and contributions
We offer:Competitive salary & a robust stock ownership plan
A set of benefits that are adaptable to your needs & way of life
Opportunities for growth in a fast-paced environment
A chance to shape B2B payments in Latin America and increase the region’s economic competitiveness
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