Customer Success Manager

hace 1 mes


Medellín, Colombia Tbwa ChiatDay Inc A tiempo completo

Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, a Bill Pay product, financing solutions, and our highly-rated software platform; already being used by thousands of the most successful companies across the region.

Clara is backed by top global and regional investors such as GGV Capital, Coatue, DST Global Partners, General Catalyst, monashees, Acrew Capital, Kaszek, Citius, Canary, Citi Ventures, Picus Capital, Avid Ventures, ICONIQ Growth, Endeavor Catalyst, Goldman Sachs, Accial Capital, and prominent angel investors.

We are looking for a Customer Success Manager who will:
  • Develop a sustainable relationship with companies
  • Position Clara as the most important spend management company
  • Manage and prospect new companies
  • Develop sell-in, sell-out, and portfolio analysis
  • Execute sales and marketing plans with partners to drive the business
  • Maintain commercial contact with existing and new clients
Our requirements for this position are:
  • 5+ years of proven experience working as KAM/CSM in a B2B Model
  • Structured thinking and high focus on results
  • English Professional Proficiency
  • Innovator soul and receptive to changes
  • Experience in the Financial, banking, or Insurance sector is a plus
  • Experience in managing ERP connections, financial budgeting, and models to converse at CFO level
  • Ability to develop strong relationships at C-level of enterprise companies to become a financial consultant
We value:

Clarity - Open and direct communication

Simplicity - Pare things down to the essential

Ownership - We're all owners and act like it

Pride - Make quality products we're proud of

Inclusivity - Every voice counts; we value each other for our shared mission and contributions

We offer:

Competitive salary & a robust stock ownership plan

A set of benefits that are adaptable to your needs & way of life

Opportunities for growth in a fast-paced environment

A chance to shape B2B payments in Latin America and increase the region’s economic competitiveness

Apply for this job

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Accepted file types: pdf, doc, docx, txt, rtf

Website

LinkedIn Profile *

How would you evaluate your English Level? *

Please, share your monthly salary expectation range (please, consider your country's currency). *

Which CRMs have you used during your professional experiences?

Do you have experience working in banking? *

Do you have experience working in account management for Enterprise and Corporate customers? *

Do you have experience working with cash and credit management with corporate customers? *

In what country are you located? *

Do you live or are able to work on a hybrid mode in Bogotá or Medellin? *

#J-18808-Ljbffr

  • Medellín, Antioquia, Colombia Tipalti A tiempo completo

    **Customer Success Manager** We are looking for a talented **Customer Success Manager** to step onto a fintech unicorn rocketship! This is a unique opportunity to join a fast-growing organization and have a hand in expanding the Customer Success (CS) Team footprint. In this role, you will be responsible for growing and managing a team that will own the...


  • Medellín, Antioquia, Colombia elev8.io A tiempo completo

    **Hiring: Customer Success Manager** **Position Summary**: elev8.io is changing the game for Behavioral Health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. We are rapidly growing and are looking for a proactive, outspoken Customer Success Manager to serve as a...


  • Medellín, Colombia elev8.io A tiempo completo

    Hiring: Customer Success Manager Position Summary: elev8.io is changing the game for Behavioral Health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles.We are rapidly growing and are looking for a proactive, outspoken Customer Success Manager to serve as a strategic...


  • Medellín, Antioquia, Colombia Podium A tiempo completo

    At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been...


  • Perímetro Urbano Medellín, Colombia Podium81 A tiempo completo

    At Podium, we're on a mission to empower local businesses with a comprehensive platform and AI-driven tools that convert leads into paying customers. Our platform is used by millions of workers daily, helping them generate more leads and revenue.Our work has been recognized by industry leaders, including Forbes' Next Billion Dollar Startups, Forbes' Cloud...


  • Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    Job Title: Senior Customer Success Growth ManagerCompany Overview:   SD Solutions is a global staffing company that connects talented professionals with exciting job opportunities. Our platform offers a cloud solution to scale and automate global payables operations, providing a comprehensive suite of tools for businesses to streamline their financial...


  • Medellín, Antioquia, Colombia Virtuagym A tiempo completo

    As Virtuagym keeps on growing, we are now looking for a new face to complement our Customer Success team. **As Customer Success Manager**, you will be the first point of contact for our North American customers and manage their success! Will you join us in our quest to create a healthier and happier world? This is a **remote position (within Colombia)**,...


  • Medellín, Colombia Podium A tiempo completo

    At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been...


  • Medellín, Colombia Podium81 A tiempo completo

    At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been...


  • Medellín, Antioquia, Colombia Podium A tiempo completo

    At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been...


  • Medellín, Colombia SD Solutions A tiempo completo

    On behalf of Tipalti , SD Solutions is looking for a talented Customer Success Leading Manager to step onto a fintech unicorn rocketship! This is a unique opportunity to join a fast-growing organization and have a hand in expanding the Customer Success (CS) Team footprint. In this role, you will be responsible for growing and managing a team that...


  • Medellín, Colombia Recurly A tiempo completo

    About Recurly: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth....


  • Medellín, Antioquia, Colombia Recurly A tiempo completo

    About Recurly:We are a leading provider of subscription management platforms, empowering thousands of companies worldwide to harness the power of recurring revenue growth. Our platform enables billions of credit card transactions and has recovered nearly $1.2 billion in revenue for our customers.As a Customer Success Program Manager II, you will play a key...

  • Customer Success Manager

    hace 4 semanas


    Medellín, Antioquia, Colombia Virtuagym A tiempo completo

    About Virtuagym">Virtuagym is a remote-friendly company that offers a unique opportunity to work with a diverse team of over 35 nationalities. As a Customer Success Manager, you will be responsible for the growth and development of our business in the North American market.


  • Medellín, Antioquia, Colombia Recurly A tiempo completo

    About Recurly: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth....


  • Medellín, Colombia Tbwa ChiatDay Inc A tiempo completo

    At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been...


  • Perímetro Urbano Medellín, Colombia Podium A tiempo completo

    At Podium, we're on a mission to empower local businesses with a comprehensive platform and AI-driven tools that convert leads into paying customers. Our platform is used by millions of workers daily, helping them generate more leads and revenue.We're recognized as a leader in the industry, with accolades from Forbes, Inc., and Fast Company. Our culture is...


  • Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    **Join Our Team as a Customer Success Specialist!** Are you passionate about helping others and providing exceptional customer service? We are looking for a dedicated Customer Success Specialist to join our team and make a difference. **Position**: Customer Success Specialist **Shift Schedule**: Monday to Friday, 8:00 am to 8:00 pm EST **Key...


  • Medellín, Antioquia, Colombia Tbwa ChiatDay Inc A tiempo completo

    At Podium, we empower local businesses to thrive with our AI-driven platform and outcome-focused approach. Our mission is to create a community of successful businesses that drive growth and innovation.As a key member of our team, you will play a vital role in driving customer success and satisfaction for our small business customers. You will develop...


  • Medellín, Colombia Jackson Square Company A tiempo completo

    Estamos en búsqueda de un Customer Success Manager comprometido que se una a nuestro equipo para transformar el proceso de búsqueda de empleo, haciéndolo más eficiente, personalizado y exitoso para profesionales de diversas industrias. Nos enfocamos en el Reclutamiento Inverso y la orientación profesional, y hemos creado una plataforma que no solo...