Customer Service Representative

hace 6 horas


Medellín, Colombia Savant A tiempo completo

Human Resources | Employee Management | People Experience Role Summary The Customer Service Representative is responsible for providing high-quality support to clients by responding to inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a service-oriented mindset. While previous experience in customer service or BPO environments is preferred, it is not mandatory – what matters most is professionalism, adaptability, and a willingness to learn. Key Responsibilities Respond to customer inquiries via phone, email, or chat with accuracy and professionalism. Resolve customer issues efficiently, escalating cases when needed. Maintain detailed and organized records of customer interactions. Provide product and service information clearly and confidently. Follow internal processes to ensure consistent service delivery. Support continuous improvement initiatives by identifying recurring issues or gaps. Collaborate with internal teams to resolve customer concerns. Qualifications Customer service or BPO experience is preferred, but not required. Strong communication, active listening, and interpersonal skills. Ability to remain calm, patient, and solution-oriented when handling difficult situations. Proficient typing and basic computer skills. High attention to detail and the ability to multitask effectively. Willingness to learn quickly and adapt in a fast-paced environment. Pay range and compensation package Details regarding pay range or salary or compensation are not specified in the provided job description. Seniority level Entry level Employment type Full-time Job function Customer Service Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr



  • Medellín, Antioquia, Colombia Solvo Global S.A.S A tiempo completo

    Job description: We are seeking Customer Service Representatives that share our passion for providing service excellence.We are driven by our passion for people: Our clients, their customers, and our amazing team of service representatives! **Language**: - english (required)


  • Medellín, Colombia First Colombian Company A tiempo completo

    **Customer Service Representative - Logistics Industry** **Location**: Medellin **Schedule**: Sunday to Thursday - Shift 1: 8:00 AM - 5:00 PM - Shift 2: 3:00 PM - 12:00 AM (A_lternate every two weeks between Shift 1 and Shift 2_ **Contract Type**: Permanent **About Us**: We’re looking for a Customer Service Representative to join our friendly team! At...


  • Medellín, Colombia Unified Benefits South A tiempo completo

    **Job Opening: Customer Service Representative** **Company**: Unified Benefits South S.A.S **Location**: Medellín, Colombia **Work Modality**: Remote (work from home) **Salary**: COP $3,000,000 per month Unified Benefits South S.A.S is looking for a dedicated and service-oriented **Customer Service Representative** with excellent communication skills to...


  • Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    Posición: Customer Service Representative (Voice) Ubicación: Medellin Horario: Disponibilidad para trabajar de lunes a domingo (2 días libres) Descripción del Cargo: Estamos buscando un Customer Service Representative con habilidades avanzadas en inglés para gestionar llamadas entrantes y salientes. En este rol, serás responsable de brindar una...


  • Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    Posición: Customer Service Representative (Voice) Ubicación: Medellin Horario: Franja 11 am - 1 am (ruta disponible) Disponibilidad para trabajar de lunes a domingo (2 días libres) Descripción del Cargo: Estamos buscando un Customer Service Representative con habilidades avanzadas en inglés para gestionar llamadas entrantes y salientes. En este rol,...


  • Medellín, Antioquia, Colombia Savant A tiempo completo

    Company DescriptionAt Savant, we are committed to continuous improvement, combining cutting-edge technology, talented individuals, and business expertise to exceed expectations. Our culture emphasizes excellence and offers a supportive environment with growth opportunities, competitive compensation, and recognition based on merit and hard work. We aim to...


  • Medellín, Colombia Vive Health A tiempo completo

    Make a Difference in People's Lives Join our growing team in Medellín as a Customer Service Representative for a Top 50 Amazon seller. This is your chance to act as the voice of Vive Health, advocating for patients and caregivers while building a career in a supportive, culturally vibrant environment. Why Work Here (Benefits & Culture) We are committed to...


  • Medellín, Antioquia, Colombia Fulfillment Hub Usa A tiempo completo

    Logistics Customer Service Representative – Full TimeLocation: Miami, FLCompany: Fulfillment Hub USASalary: paid in US DollarsSchedule: Full-time | Monday – Friday 8:00am - 5:00pmAbout UsFulfillment Hub USA is a fast-growing logistics and 3PL company providing warehousing, shipping, and fulfillment services for e-commerce, B2B, and retail businesses. We...


  • Medellín, Colombia ProSolar Caribbean A tiempo completo

    1 day ago Be among the first 25 applicants Direct message the job poster from ProSolar Caribbean Chief Technology Officer at Prosolar America Schedule: Monday to Friday, 10:30 AM – 6:30 PM (COT) Type: Full-Time, Contractor (Self-Employed) Compensation: USD $850/month (Contractor Basis) About Us ProSolar is a solar energy company that has served the U.S....


  • Medellín, Antioquia, Colombia EZContacts A tiempo completo

    About EZContacts is one of the fastest-growing eyewear and contact lens retailers in theUnited States.With consistent year-over-year growth and a strong commitment to providing exceptional customer experiences, we're now expanding our Customer Service operations toMedellín, Colombia.We're looking for motivated, English-fluent professionals who are...