Customer Service Representative

hace 1 semana


Medellín, Colombia ProSolar Caribbean A tiempo completo

1 day ago Be among the first 25 applicants Direct message the job poster from ProSolar Caribbean Chief Technology Officer at Prosolar America Schedule: Monday to Friday, 10:30 AM – 6:30 PM (COT) Type: Full-Time, Contractor (Self-Employed) Compensation: USD $850/month (Contractor Basis) About Us ProSolar is a solar energy company that has served the U.S. and Caribbean since 2007. We provide top-tier solar energy systems, battery storage solutions, service, and newly launched portable power solution sales. Our mission is to provide reliable, sustainable energy backed by excellent customer service and innovation. The Role We are seeking a proactive and people-focused Customer Service Representative & Sales Executive to join our Colombia-based team. If you’re a strong communicator who enjoys advising customers, solving problems, and closing deals, this is an opportunity to grow with a respected U.S. brand while working from Medellín. Responsibilities Engage with customers via phone, email, and live chat Provide accurate information on products, pricing, and availability Use a solution-based sales approach to support customer needs Coordinate internally to ensure smooth case, account, and order handling Maintain organized and accurate client records Assist with reporting, quotations, scheduling, and payment follow-ups What You Bring Fluent in English and Spanish (written & spoken) Experience in customer service and/or sales (call center or fast-paced environment preferred) Tech-savvy and confident using Zoho CRM & online tools Reliable, organized, and detail-oriented Able to legally work as a self-employed contractor in Colombia Bonus: Prior experience in the solar industry or personal experience with solar systems or electrical work What We Offer ✨ A company culture that values people, not just numbers How to Apply Please send your CV and a brief cover letter to Seniority Level Entry level Employment Type Full-time Job Function Customer Service, Quality Assurance, and Sales Industries: Telephone Call Centers, IT Services and IT Consulting, and Services for Renewable Energy #J-18808-Ljbffr



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