Customer Service Representative

hace 7 días


Medellín, Antioquia, Colombia EZContacts A tiempo completo

About EZContacts

is one of the fastest-growing eyewear and contact lens retailers in the
United States
.

With consistent year-over-year growth and a strong commitment to providing exceptional customer experiences, we're now expanding our Customer Service operations to
Medellín, Colombia
.

We're looking for motivated, English-fluent professionals who are passionate about customer care and eager to grow with an international company.

Position Details

Position:
Customer Service Representative

Location:
Medellín (initially remote)

Schedule:
Monday to Friday, 9:00 a.m. – 5:30 p.m.

Compensation:
Starting at
3.2M COP
, increasing to
3.5M COP after six months

Contract Type:
Independent contractor

Employment Type:
Full-time

What You'll Need

· Excellent English communication skills (written & spoken)

· Strong customer service orientation and problem-solving mindset

· Reliable, professional, and team-oriented attitude

· Quiet home office setup with a
minimum 100 Mbps
internet connection

· Personal laptop (minimum
i3 processor
/
8GB RAM
or equivalent)

· Must be
based in Medellín

What We Offer

· Initially remote role with plans to move into a local Medellín office within the next few months

· Career growth opportunities within a fast-expanding international company

· Supportive, people-first team culture

· Stable, long-term position with the chance to be part of our
founding Colombian team

How to Apply

If you're ready to join a growing international company, we'd love to hear from you

Please send your updated
CV
to

, including your
preferred time for a quick introductory call
.

After a brief chat, selected candidates will be invited to a
Google Meet interview (recorded)
.

The final shortlist will be reviewed by our
U.S. Customer Service Global Managers
.



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