IT Support Specialist
hace 1 mes
Job Title: IT Support Specialist
We are seeking a highly skilled and motivated IT Support Specialist to join our team at HEALTH PRIME INTL LLC. The ideal candidate will have a strong background in technical support and systems maintenance, with excellent communication and problem-solving skills.
Key Responsibilities:
- Provide technical support and troubleshooting for IT-related issues
- Install and manage networking equipment, including initial configuration and fail-over setup
- Use desktop support clients to remotely troubleshoot customer workstations and systems
- Troubleshoot and maintain peripheral hardware, monitors, printers, and scanners
- Coordinate projects with 3rd party vendors
- Perform other related duties as assigned
Requirements:
- 3+ years experience in IT support and systems maintenance
- Associates or Bachelor's degree in IT related field highly desirable
- Strong written and verbal communication skills and ability to communicate technical information to non-technical end-users
- Ability to perform well in a fast-paced environment
- Exceptional interpersonal skills, relationship-building aptitude, and conflict resolution abilities
Preferred Skills:
- Microsoft Office 365 Cloud Environment
- Microsoft Windows Desktop Environment
- VoIP Phone Systems and SIP Trunks
- Microsoft SQL Server experience is a plus but not required
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