Learning Experience Development Specialist

hace 2 semanas


Cali, Valle del Cauca, Colombia TaskUs A tiempo completo
About TaskUs

TaskUs is a pioneering provider of outsourced digital services and next-generation customer experience solutions to rapidly growing technology companies.

The company's mission is to help clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and serving various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

Our Culture

Inspired by its People First culture, TaskUs has expanded its workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

This culture has enabled TaskUs to achieve growth for its partners by embracing constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries, comprehensive benefits packages, and a range of departments established to support their growth and development, including Total Rewards, Wellness, HR, and Diversity.

We take pride in our inclusive environment and positive impact on the community, actively encouraging internal mobility and professional growth at all stages of an employee's career within TaskUs.

Job Description
  • Create product training programs that adhere to designated training materials and schedules.
  • Deliver and support program training and miscellaneous training.
  • Act with a sense of urgency when modifications are needed with respect to training materials or programs, and provide necessary feedback to the Learning Manager.
  • Participate in the creation, design, and implementation of training materials, training agendas, etc.
  • Create a positive learning environment to promote high employee morale amongst trainees.
  • Assess the readiness of associates and staff in training to perform job functions.
  • Maintain current knowledge of all company and account-specific policies, procedures, systems, and products.
  • Contribute to the ongoing improvement processes within the business and our Clients.
  • Perform all other duties as assigned by Learning Experience Manager, including but not limited to new hire training, ongoing training, training reporting, support to operations, queue time, and site-level training.
Estimated Salary Range

$65,000 - $85,000 per year

Benefits

TaskUs offers competitive industry salaries, comprehensive benefits packages, and a range of departments established to support employees' growth and development, including Total Rewards, Wellness, HR, and Diversity.

Equal Employment Opportunity

TaskUs is committed to providing equal access to opportunities and welcomes applicants from diverse backgrounds, demographics, and circumstances. If you need reasonable accommodations in any part of the hiring process, please let us know.



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