Customer Experience Management Leader

GlowTouch Technologies is looking for a results-driven Contact Center Operations Manager to join our team. As an Operations Manager, you will be responsible for planning and organizing day-to-day activities of management related to production and operations.Main ResponsibilitiesPlanning and organization of management-related activities.Clear expectations and...

Barranquilla, Colombia | We are seeking a skilled Customer Service Representative to join our growing team.This role involves providing exceptional customer support experience through various communication channels (email, phone, chat). You will be responsible for developing an expert understanding of our platform and efficiently applying that knowledge to...

About GigsterGigster is a pioneering platform that empowers talented individuals to work on cutting-edge projects in software development and cloud services.We collaborate with clients from various sectors, helping them create innovative solutions and transition to the cloud. Our team of experts excels in delivering outstanding results and promoting a...

Role OverviewThis Quality Assurance Monitor role is part of our growing team in Barranquilla, Colombia. As a key contributor, you will play a vital role in ensuring the delivery of high-quality customer service by evaluating and improving the performance and efficiency of call center representatives.Main ResponsibilitiesEnhancing Customer Experience: Analyze...

Customer Support Position:Movate Technologies Services Limited is hiring a Global Customer Experience Expert to deliver exceptional support to our valued customers. As a key member of our team, you will be responsible for creating a positive and engaging experience through responsive communication and proactive issue resolution.Main Responsibilities:Interact...

About the JobWe're looking for a Customer Experience Resolution Expert to join our team at AgileEngine.Resolve critical technical issues impacting customer experience.Work closely with the team to identify and escalate recurring issues.The successful candidate will have strong problem-solving skills, attention to detail, and excellent communication skills.We...

Job DescriptionThe Buyer plays a crucial role in driving efficient procurement solutions that meet customer needs. This position involves sourcing high-quality products, negotiating competitive pricing, and ensuring regulatory compliance.Main Responsibilities:Sourcing and procuring products that meet customer specifications while securing the best terms for...

Job OverviewVGF Management is seeking a skilled Buyer to join our team. As a key member of our procurement department, you will be responsible for sourcing high-quality products and negotiating competitive pricing.Responsibilities:Source and procure products that meet customer needs while securing the best terms for pricing and availability.Maintain...

Job SummaryWe are seeking a highly skilled Buyer to join our team at VGF Management. As a key member of our procurement department, you will be responsible for sourcing high-quality products and negotiating competitive pricing.Key Responsibilities:Sourcing and procuring products that meet customer needs while securing the best terms for pricing and...

Job Purpose: Ensure the efficiency and effectiveness of operations by meeting service level agreements (SLAs) and quality standards. This role is crucial for overseeing operational performance, identifying improvement opportunities, and ensuring customer satisfaction within the BPO environment. Key Responsibilities: Oversee daily operations,...

As a Customer Experience Director, you will be responsible for overseeing the strategic operations of multiple accounts. This role will require strong leadership and analytical skills to drive overall performance and results.About the RoleLead teams consisting of contact center agents, team leaders, and operations managers.Develop and implement strategies to...

Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our...

The Buyer plays a key role in driving efficient and innovative procurement solutions. This position goes beyond traditional purchasing by focusing on sourcing high-quality products, negotiating competitive pricing, and ensuring regulatory compliance to meet the needs of a diverse clientele. Additionally, the Buyer is essential in the distribution of BAA-...

Job Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness.He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines.Associate Managers should possess...

Job Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness. He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines. Associate Managers should...

Job Description: The main job of a Quality Lead is to manage productivity of QA and aid in their effectiveness. He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QA's motivated and working as a team, making sure each member understands company policies and guidelines. Associate Managers should...

At UnifyCX, we believe that our team members are our greatest strength. We're seeking experienced professionals who can drive innovation and excellence in customer experience. As an employee, you'll have the opportunity to make a meaningful impact and contribute to shaping the future of customer experience.About Our TeamOur team consists of passionate...

Operations Manager Job SummaryWe are looking for an experienced Operations Manager to join our team. As an Operations Manager, you will oversee and direct the operations for one of our most complex clients. You will directly oversee the management team to ensure high-quality performance and effective operations.Key ResponsibilitiesPlan and organize...

Movate is committed to delivering top-tier customer experiences through our dedicated team of Customer Care Specialists. As a key member of our team, you'll play a vital role in addressing customer inquiries, providing solutions, and fostering long-term relationships. Your success will be measured by your ability to deliver exceptional service, ensure...

Onsite Role About Lean Solutions Group : Hey future heroesIf you're looking for an epic workplace, join usWe offer amazing benefits and professional growth opportunities.You'll work with passionate professionals who will help you reach your full potential in a creative and productive environment.You'll also improve your English while collaborating with...