Customer Experience Associate

Job Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness.He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines.Associate Managers should possess...

Barranquilla, Colombia | We are seeking a skilled Customer Service Representative to join our growing team.This role involves providing exceptional customer support experience through various communication channels (email, phone, chat). You will be responsible for developing an expert understanding of our platform and efficiently applying that knowledge to...

Job Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness. He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines. Associate Managers should...

Job Description: The main job of a Quality Lead is to manage productivity of QA and aid in their effectiveness. He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QA's motivated and working as a team, making sure each member understands company policies and guidelines. Associate Managers should...

Role OverviewThis Quality Assurance Monitor role is part of our growing team in Barranquilla, Colombia. As a key contributor, you will play a vital role in ensuring the delivery of high-quality customer service by evaluating and improving the performance and efficiency of call center representatives.Main ResponsibilitiesEnhancing Customer Experience: Analyze...

Customer Support Position:Movate Technologies Services Limited is hiring a Global Customer Experience Expert to deliver exceptional support to our valued customers. As a key member of our team, you will be responsible for creating a positive and engaging experience through responsive communication and proactive issue resolution.Main Responsibilities:Interact...

About the JobWe're looking for a Customer Experience Resolution Expert to join our team at AgileEngine.Resolve critical technical issues impacting customer experience.Work closely with the team to identify and escalate recurring issues.The successful candidate will have strong problem-solving skills, attention to detail, and excellent communication skills.We...

At Movate, we're on a mission to deliver exceptional customer experiences through our world-class technical support team. As a Customer Care Specialist, you'll be the face of our company, interacting with customers from diverse backgrounds and providing personalized solutions to their queries. Your primary responsibility will be to address incoming calls,...

About the RoleMovate Careers is looking for a highly skilled Trilingual Customer Support Representative to provide top-notch support to our clients. This role involves interacting with customers through various channels, resolving their issues, and working collaboratively with the team.Key AccountabilitiesOffer world-class support to customers by responding...

Do you want to work on cutting-edge projects with the world's best IT engineers?Do you wish you could control which projects to work on and choose your own pay rate?Are you interested in the future of work and how the cloud will form teams?If so - the Gigster Talent Network is for you.Our clients rely on our Network for two main areas, Software Development...

GlowTouch Technologies is looking for a results-driven Contact Center Operations Manager to join our team. As an Operations Manager, you will be responsible for planning and organizing day-to-day activities of management related to production and operations.Main ResponsibilitiesPlanning and organization of management-related activities.Clear expectations and...

Customer Service Associate Barranquilla Responsabilidades: Responder de manera oportuna y profesional a un alto volumen de llamadas y correos de soporte por parte de nuestros clientes, asegurando precisión y atención al detalle.Mantener una alta tasa de retención de clientes de isolved mediante la entrega de un servicio superior y resolviendo las...

Do you want to work on cutting-edge projects with the world's best IT engineers? Do you wish you could control which projects to work on and choose your own pay rate? Are you interested in the future of work and how the cloud will form teams? If so - the Gigster Talent Network is for you. Our clients rely on our Network for two main areas, Software...

As a Customer Experience Director, you will be responsible for overseeing the strategic operations of multiple accounts. This role will require strong leadership and analytical skills to drive overall performance and results.About the RoleLead teams consisting of contact center agents, team leaders, and operations managers.Develop and implement strategies to...

Job OverviewThe Customer Support Specialist role at Auxis LLC is designed to foster enriched relationships with clients and policyholders by providing accurate solutions through phone calls and occasional emails.This position requires strong accounting knowledge, understanding of company services and products, and modern office methods and procedures. The...

At UnifyCX, we believe that our team members are our greatest strength. We're seeking experienced professionals who can drive innovation and excellence in customer experience. As an employee, you'll have the opportunity to make a meaningful impact and contribute to shaping the future of customer experience.About Our TeamOur team consists of passionate...

Movate is committed to delivering top-tier customer experiences through our dedicated team of Customer Care Specialists. As a key member of our team, you'll play a vital role in addressing customer inquiries, providing solutions, and fostering long-term relationships. Your success will be measured by your ability to deliver exceptional service, ensure...

About the PositionAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and possess strong interpersonal skills? If so, we invite you to apply for the Sales Representative position at Allied Global.Job SummaryThis role involves working closely with clients to understand their needs and preferences,...

As a Customer Care Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as an expert to help customers thrive. You are hungry to learn, deliver a hospitality mindset, and are...

About the RoleWe are seeking a highly skilled Compliance and Support Associate to join our team at Allied Global. As a key member of our operations, you will be responsible for providing exceptional customer support while ensuring compliance with Anti-Money Laundering (AML) regulations.Key ResponsibilitiesProvide global customer support 24/7, including...