Customer Experience Lead

Job SummaryThis Senior Team Lead role is responsible for leading a team of service delivery professionals to achieve exceptional customer experiences. The ideal candidate will have a proven track record of leadership, mentoring, and coaching.About the RoleMentor and develop team leads to ensure they are equipped to drive results and make sound...

Job Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness.He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines.Associate Managers should possess...

Job Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness. He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines. Associate Managers should...

About the RoleThis is an exciting opportunity for a seasoned Customer Experience Management Leader to join our global business process operations team at UnifyCX. As a key member of our leadership team, you will be responsible for driving operational excellence in all aspects of our business.Your primary focus will be on developing and implementing...

GlowTouch Technologies is looking for a results-driven Contact Center Operations Manager to join our team. As an Operations Manager, you will be responsible for planning and organizing day-to-day activities of management related to production and operations.Main ResponsibilitiesPlanning and organization of management-related activities.Clear expectations and...

Barranquilla, Colombia | We are seeking a skilled Customer Service Representative to join our growing team.This role involves providing exceptional customer support experience through various communication channels (email, phone, chat). You will be responsible for developing an expert understanding of our platform and efficiently applying that knowledge to...

We're looking for a Customer Experience Specialist to drive sales support and customer service excellence at Sellium Services. If you have a passion for delivering exceptional customer experiences, we'd love to hear from you!About the Role:This is an exciting opportunity to join our dynamic team and make a real impact on customer satisfaction and business...

As a Customer Experience Director, you will be responsible for overseeing the strategic operations of multiple accounts. This role will require strong leadership and analytical skills to drive overall performance and results.About the RoleLead teams consisting of contact center agents, team leaders, and operations managers.Develop and implement strategies to...

Customer Support Position:Movate Technologies Services Limited is hiring a Global Customer Experience Expert to deliver exceptional support to our valued customers. As a key member of our team, you will be responsible for creating a positive and engaging experience through responsive communication and proactive issue resolution.Main Responsibilities:Interact...

Senior Team Lead – Chat Line of Business (LOB) Location: Barranquilla Overview: We are seeking an experienced and highly motivated Senior Team Lead to manage and optimize the Chat Line of Business for one of our global sporting goods accounts.As a strategic leader, the Senior Team Lead will oversee a team of Team Leads, drive performance improvements, and...

Movate is committed to delivering top-tier customer experiences through our dedicated team of Customer Care Specialists. As a key member of our team, you'll play a vital role in addressing customer inquiries, providing solutions, and fostering long-term relationships. Your success will be measured by your ability to deliver exceptional service, ensure...

About the PositionAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and possess strong interpersonal skills? If so, we invite you to apply for the Sales Representative position at Allied Global.Job SummaryThis role involves working closely with clients to understand their needs and preferences,...

Job DescriptionThis Senior Team Lead role is responsible for leading a team of service delivery professionals to achieve exceptional customer experiences. The ideal candidate will have a proven track record of leadership, mentoring, and coaching.About the TeamThe team is responsible for delivering exceptional customer experiences.The team is collaborative...

Role DescriptionLead the redesign of information architecture to enhance usability for procurement officers, vendors, and government stakeholders.Develop user flows, wireframes, and prototypes for key procurement processes such as vendor onboarding, contract approvals, and compliance tracking.Oversight of design system development, ensuring scalability,...

Direct message the job poster from Movate Talent Acquisition Assistant Manager @Movate | Proactive Coordination, IT Recruiter | Full Life Cycle Recruiting As a Customer Care Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email.You are...

UnifyCX (antes Glowtouch Technologies) está creciendo y nos encontramos buscando Customer Service Representative para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia. Únete y sé uno de los pioneros en nuestro nuevo siteWhat Will You Do? As a Customer Service Representative, you will be responsible to act as the first...

UnifyCX (antes Glowtouch Technologies) está creciendo y nos encontramos buscando Customer Service Representative para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia. Únete y sé uno de los pioneros en nuestro nuevo site What Will You Do? As a Customer Service Representative, you will be responsible to act as the...

As a Customer Care Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as an expert to help customers thrive. You are hungry to learn, deliver a hospitality mindset, and are...

About Paybotic Financial">At Paybotic Financial, we specialize in providing innovative banking solutions for the cannabis industry. As a premier merchant account provider, we cater to legal marijuana businesses, offering secure and reliable payment services.">We have over 10 years of experience and are based in West Palm Beach, FL. Our team is dedicated to...

We are seeking an experienced After Hours Operations Lead to join our team at TEEMA Solutions Group. As a key member of our logistics team, you will be responsible for overseeing the execution of customer loads during after-hours shifts, ensuring prompt pickup, delivery, and handling of unexpected issues that arise outside regular business hours. Your...